amptalk株式会社 の全ての求人一覧
amptalk株式会社 の全ての求人一覧

Biz-AE-Account Executive-SMB

新規の顧客に対して、amptalk製品やサービスの利用を促進することで、お客様の抱えるビジネス課題やIT課題を解決し、お客様のビジネス実現の支援を行なっていただきます。 【主な業務内容】 ・SDRが獲得したインバウンド商談の準備および対応 ・SMBないし中堅顧客との中長期的な関係構築と維持 ・顧客のニーズに基づいたソリューション提案およびプレゼンテーションの実施 ・新規顧客の開拓および既存顧客のアカウント管理 ・売上目標達成のための営業戦略の立案と実行 ・契約交渉およびクロージング 【主な魅力】 ・顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます ・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます ・商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます ・将来的なキャリアパスとしてエンタープライズ営業へのステップアップが可能です

Biz-AE-Enterprise Account Executive-エンタープライズ営業

新規のエンタープライズ顧客に対して、amptalk製品やサービスの利用を促進することで、お客様の抱えるビジネス課題やIT課題を解決し、お客様のビジネス実現の支援を行なっていただきます。 【主な業務内容】 ・主要なエンタープライズ顧客との長期的な関係構築と維持 ・顧客のニーズに基づいたソリューション提案およびプレゼンテーションの実施 ・新規顧客の開拓および既存顧客のアカウント管理 ・売上目標達成のための営業戦略の立案と実行 ・契約交渉およびクロージング

Biz-CS-Customer Success- Support Specialist ・CSサポート

カスタマーサポートスペシャリストとして、amptalkのお客様のビジネスの成長をサポートいただくお仕事を担っていただきます。当社のサポートチームはお客様のニーズに迅速に対応し、クリエイティブな問題解決力とamptalkの仕組みに関する深い知識で、お客様お一人お一人にパーソナライズされた相談しやすいサポートを提供します。 カスタマーサポートの役割(以下のすべてもしくは一部をご担当いただきます): ・チャット、メール、電話などの方法でお客様と連携し、効果的に問題を解決に導く ・amptalkをお使いいただいている担当者の方からのamptalkの使い方の質問に回答しサポート(この業務によりamptalkのソフトウェアに関する深い知識を身につけることができる) ・場合により、カスタマーサクセスマネージャーやアカウントエグゼクティブと連携しお打ち合わせ同席によるプロアクティブなテクニカルサポートを実行 ・ソフトウェアの問題を診断・検証し、必要に応じてエンジニアリングチームと連携 ・よくあるご質問に対する回答をFAQとして作成する ・AI ChatBotの活用と設計 ・ユーザーコミュニティの企画、運営、活性化

Biz-CS-Customer Success-SMB / カスタマーサクセス-SMB (リーダー候補)

### **職務概要** カスタマーサクセスマネージャーは、お客様が当社の製品やサービスを最大限に活用できるよう支援し、顧客満足度の向上、リテンション(顧客維持)およびエンゲージメントの強化を担当します。お客様との強固な関係を築き、ビジネス目標の達成をサポートします。 さらには、顧客対応の効率化を進めるとともに、日常業務の仕組み化を担当します。お客様の成功を促進するためのプロセスやツールの導入、業務フローの最適化を行い、規模が大きくても一貫した高品質なサポートを提供することを目指します。顧客からの問い合わせや問題解決を迅速に行うための業務効率化を実現し、チーム全体の生産性向上を支援します。 ### **主な業務内容** - 顧客オンボーディング: 新規顧客の製品導入を支援し、迅速に効果的な使用開始をサポートします。 - プロアクティブな顧客サポート: 定期的な顧客との接点を持ち、リスクの早期発見や予防策を提案します。予測可能な課題を事前に解決し、顧客の満足度向上に貢献します。 - 顧客イネーブルメント: 顧客の利用状況やフィードバックを分析し、製品改善やサポートの強化や 顧客向けに製品やサービスに関するトレーニングを実施し、価値の最大化を図ります。 - 業務の仕組み化・標準化: カスタマーサクセスに関する業務フローを標準化し、効率的な対応方法を構築します。対応マニュアルやFAQの整備を行い、チーム全体での一貫したサービス提供を支援します。 - スケーラブルなカスタマーサクセスの設計: 複数の顧客を効率よくサポートするための施策を設計し、チームのリソースや時間を最大化する方法を模索します。 - KPIの設定とモニタリング: 業務効率化を測定するためのKPIを設定し、定期的に進捗を確認します。パフォーマンス指標を通じて、目標達成に向けたアクションを起こします。 - クロスファンクショナルチームとの連携: 営業、マーケティング、製品開発チームと密に連携し、顧客のニーズを満たす施策を推進します。

Biz-CS-Head of Customer Success/マネージャー、カスタマーサクセス

amptalk製品やサービスを利用する顧客が最大の成果を達成できるよう、カスタマーサクセスチームの戦略立案、運営、パフォーマンス管理を担います。このポジションは、顧客満足度の向上、リテンション率の向上、そして収益の拡大において重要な役割を果たします。「営業」というドメインへの深い理解を持ち、顧客重視の姿勢を貫くリーダーシップを発揮できる方を求めています。 【主な業務内容】 ・会社の目標に沿ったカスタマーサクセス戦略を立案し、チームをリードして実行します。 ・顧客のオンボーディングをサポートし、長期的な関係を築き、顧客満足度の向上を図ります。 ・顧客データを活用して、改善点や新しい機会を見極め、顧客のリテンションを強化します。 ・製品や営業チームと協力し、顧客に一貫性のあるサービスを提供します。

Biz-CS-Solution Consultant /ソリューションコンサルタント(プリセールス)

【ポジション概要】 本ポジションでは、顧客の業務課題を正確に捉え、当社のソリューション導入による業務改善・ROI最大化を技術・ビジネス両面から支援していただきます。特に、Sales EnablementやSales Tech領域への理解を活かし、営業組織の成果向上に貢献できるような提案活動をリードしていただくことを期待します。 単なるプロダクト紹介にとどまらず、営業プロセス全体の高度化・可視化や、データドリブンな営業活動の構築支援を通じて、顧客の営業成果に直接インパクトを与える役割を担います。 --- 【業務内容】 - 顧客の現状分析(営業プロセス、課題、KPI、ツール環境など) - セールステック(SFA/CRM/MAなど)を含む全体アーキテクチャの提案 - ソリューションのデモ・提案資料作成および提案活動の実行 - ROI/TCO試算・ビジネスケースの構築 - 顧客営業チームの変革に向けたSales Enablement戦略の提案 - 顧客のエグゼクティブ層へのプレゼンテーション - 営業・マーケ・プロダクト・CS部門との連携 - 導入前後を見据えた技術・業務的な支援

Biz-IS-Inside Sales/インサイドセールス

・商談機会の創出:新規見込み顧客に対する、メールや電話、手紙等を用いたヒアリング・ナーチャリング活動の実施 ・商談化率向上に向けたシナリオ設計:顧客接点を踏まえた、顧客セグメント別のトークスクリプトや提案資料のブラッシュアップ ・パイプラインの活性支援:Account Executiveの成約率向上に向けた顧客の事前ヒアリングや商談準備フォロー、展示会・セミナーリードの最適化、BDR活動の企画・実行など ・事業フィードバック:顧客接点で得られた一次情報の分析および事業・製品フィードバック

Biz-MRK-Marketing Director/ マーケティングディレクター

amptalkはセールスイネーブルメント領域のリーディングカンパニーとして急成長中のSaaS企業です。マーケティング部門は、その成長力の源泉としてSMB、エンタープライズともに市場におけるブランド認知度を向上させ、潜在顧客や既存顧客を広くセールスイネーブルメント、またamptalk製品やサービスの購入に導く役割を果たします。 特徴として、近年急速に発展する生成AI技術を事業の軸としていること、また『Next Enablers ( next-enablers.com )』という日本最大級のセールスイネーブルメントコミュニティを自社で運営していること、開発組織の7割が外国籍でグローバルな組織でご活躍いただけることなどが挙げられます。マーケティングスペシャリストとして稀有な成長環境の中で、セールス部門などの他部署と密に連携し、企業の成長や財務および組織の目標達成を支援する役割を果たしていただきます。 RESPONSIBILITIES/ 職務内容 ・上流のマーケティング戦略の検討・立案 ・新規プロモーション・キャンペーン・イベント・ウェビナーの企画立案・実施 ・自社コミュニティ『Next Enablers』の運営や関連イベントの企画立案・実施 ・WP(ホワイトペーパー)など新規コンテンツの企画立案・作成 ・外部広告、マスプロモーション広告のプランニング ・予算設計、実行管理 ・Google Analytics等を利用した分析、効果検証 <業務で使用するツール> Hubspot/STUDIO/Salesforce/Google Analytics/Adobe Illustrator/EventHub/Zoom Webinar

Biz-MRK-Marketing Specialist/ マーケティングスペシャリスト

amptalkはセールスイネーブルメント領域のリーディングカンパニーとして急成長中のSaaS企業です。マーケティング部門は、その成長力の源泉としてSMB、エンタープライズともに市場におけるブランド認知度を向上させ、潜在顧客や既存顧客を広くセールスイネーブルメント、またamptalk製品やサービスの購入に導く役割を果たします。 特徴として、近年急速に発展する生成AI技術を事業の軸としていること、また『Next Enablers ( next-enablers.com )』という日本最大級のセールスイネーブルメントコミュニティを自社で運営していること、開発組織の7割が外国籍でグローバルな組織でご活躍いただけることなどが挙げられます。マーケティングスペシャリストとして稀有な成長環境の中で、セールス部門などの他部署と密に連携し、企業の成長や財務および組織の目標達成を支援する役割を果たしていただきます。 RESPONSIBILITIES/ 職務内容 ・新規プロモーション・キャンペーン・イベント・ウェビナーの企画立案・実施 ・自社コミュニティ『Next Enablers』の運営や関連イベントの企画立案・実施 ・WP(ホワイトペーパー)など新規コンテンツの企画立案・作成 ・外部広告、マスプロモーション広告のプランニング ・予算設計、実行管理 ・Google Analytics等を利用した分析、効果検証 <業務で使用するツール> Hubspot/STUDIO/Salesforce/Google Analytics/Adobe Illustrator/EventHub/Zoom Webinar

Biz-MRK-Public Relations/ 広報

部門概要 amptalkはセールスイネーブルメント領域のリーディングカンパニーとして急成長中のSaaS企業です。PR部門は、その成長力の源泉としてSMB、エンタープライズともに市場におけるamptalkのブランド認知度を向上させるとともに、「セールスイネーブルメント=amptalk」を目指し、セールスイネーブルメントに関する発信を行っています。 PR組織としての特徴としては、新しいPRの型をつくりあげることを目指し、HubSpotなどをはじめとしたテックを活用してデータドリブンのPRを目指しています。また、メディア露出という手段にとらわれず『Next Enablers ( next-enablers.com )』という日本最大級のセールスイネーブルメントコミュニティの運営など多方面からのアプローチを行っています。 Public Relationsスペシャリストとして、サービスの認知拡大だけでなく、セールスイネーブルメントという新しいマーケットを成長させていくとともに、日本国内の生産性をPRという観点から上げていく私たちのミッションにご共感いただける方とぜひ一緒にお仕事したいと思っております! 職務内容 ・toB向け認知拡大 ・経営方針や事業計画に沿ったPR施策の策定・実行 【業務】 ・PR戦略の策定〜実行 ・プレスリリースやコーポレートPRの発信 ・マーケティング、セールス部門の戦略部門との連携 ・メディアリレーション構築、拡大 ・セールスイネーブルメントコミュニティ「Next Enablers」の企画・運営 <業務で使用するツール> Hubspot/STUDIO/Adobe Illustrator/Zoom Webinar

Biz-MRK-ブランドデザイナー/ Brand Designer

DEPARTMENT DETAILS/ 部門概要 amptalkは、セールスイネーブルメント領域において急速に成長を遂げているSaaS企業です。当社のマーケティング・PR部門は、企業成長の推進力として機能し、市場でのブランド認知度の向上に積極的に取り組んでいます。これにはブランドと市場のコミュニケーション戦略を一貫して設計し、実行する能力が求められます。長期的な視点でブランドの目的や課題に対応し、ブランド認知度を高めるデザイン戦略を創造的に推進できる人材を募集しています。 RESPONSIBILITIES/ 職務内容 ・自社ブランドのビジュアルアイデンティティの統一と改善に向けたデザインプロジェクトのリード ・マーケティング・広報・営業関連の資料制作 ・コーポレートサイト、サービスサイト、LPのWebデザインの企画・改善、導線設計 ・会社広報のためのクリエイティブ制作 ・内部チームおよび外部ステークホルダーと連携し、ブランディング戦略に基づいたコンテンツの創出 ・ブランドガイドラインの策定、管理、運用 <業務で使用するツール(一例)> Hubspot/STUDIO/Adobe/ Figma

Corp-ACT-Accounting/ 経理担当

amptalkはセールスイネーブルメント領域のリーディングカンパニーとして急成長中のSaaS企業です。経理担当は、財務・経理の専門家として、幅広く制度会計、管理会計、財務、税務に対応し、主に経理データの加工、単体決算の記帳等の財務・経理業務を進めていきます。また、年間業務の遂行にとどまらず、全社的な経営課題や業務改革プロセスの実行、財務分析を通じた課題解決の提案を行うとともに、IPO準備に向けた各種統制整備に対応します。 RESPONSIBILITIES/ 職務内容 ・月次・年次の単体決算対応 ・債権債務の管理、経費精算、請求書発行、記帳 ・採算管理・採算分析 ・出納 ・外部専門家(監査法人、コンサルタント、税理士事務所)との連携

Corp-GA-Corporate/ コーポレート

amptalkはセールスイネーブルメント領域のリーディングカンパニーとして急成長中のSaaS企業です。総務部門は、組織運営の効率化とサポートを担う重要な役割を果たしています。具体的には、オフィス管理、安全管理、社内の基盤となる業務全般を広くカバーしています。また、法令遵守やリスク管理の体制強化、労務管理など、社内の各種規制とポリシーの遵守にも注力しています。さらに、組織の拡大に伴う新オフィスの設立や移転プロジェクト推進や、社員のワークスペース改善にも携わっており、他にもIPO準備としての内部統制の整備等幅広く取り組んでいます。これらの業務を通じて、amptalkの持続可能な成長と業務効率の向上を支えています。 職務内容 (これらの4つの大枠の範囲で様々な業務が発生しますが、代表的な業務内容例を記載しています) ・労務関連業務    ・入退社に関する業務(各種保険手続きなど)    ・社内諸規程の制定および公布その他管理に関する業務    ・労務関連社内通達に関する業務 ・法務関連業務    ・稟議および各種申請書等の取扱い    ・社用印章の管理および捺印に関する業務 ・オフィスマネージメント業務    ・オフィス管理全般 (オフィス選定、什器・事務用品等の購買・在庫管理など)    ・オフィス防災関連業務    ・災害対応、リスク管理に関する業務 ・IT関連業務    ・ 入社者のPCキッティングを含む各種設定業務    ・ ISMSを含む情報セキュリティに関する業務

Dev-ENG-Frontend Platform Engineer

■Our Mission Our Frontend Platform Team empowers every engineer to seamlessly build and integrate frontend components. We’re the go-to experts, enabling product teams to focus on business logic while we handle the intricacies of frontend development. This approach supports the broader company mission of creating new opportunities that didn’t exist yesterday by removing barriers and allowing our colleagues to build solutions faster, with less stress. ■Culture & Values We are: ・Autonomous & Collaborative: We adapt to each product team’s needs without interfering with their business goals. ・Focused on Learning & Growth: We emphasize fast iteration and continuous learning, nurturing both technical and cross-functional skills. We don’t get things done perfectly, but we iterate on what we learn to not make the same mistake twice. ■What You’ll Learn You’ll gain deep exposure to all things frontend, including complex UI builds, testing strategies, and design-system integrations. And you’ll also enjoy extensive collaboration with product and design teams, with opportunities to transition into a product-specific squad if desired. ■Scope & Responsibilities ・Maintain a comprehensive UI Component Library in sync with our Design team. ・Develop and manage frontend tooling (Vue/Nuxt, Playwright, Vitest, Storybook). ・Provide frontline support on frontend architecture, testing, and performance. ・Lead initiatives for frontend observability to help identify bottlenecks and improve overall user experience. ■Our Tech Stack Primarily built on Vue/Nuxt, with critical tools such as Playwright, Vue Test Utils, Vitest, and Storybook. We continuously explore and introduce new frontend technologies that enhance developer experience and product quality. ■ Impact & Successes We’ve established a UI Component & Plugin Library that remains closely aligned with our evolving design language. Looking ahead, we seek engineers who will take our tooling and design integration to the next level, ensuring seamless adoption across all product teams. ■ Join Us Shaping our frontend future through building robust observability frameworks that measure and optimize performance, collaborating across product and design teams to deliver cohesive user experiences, expanding libraries to automate workflows, and vetting new technologies to drive innovation. Your expertise will deliver organization-wide impact as you collaborate, innovate, and learn with us!

Dev-ENG-Frontend Platform Engineer - Japan Dev

■Our Mission Our Frontend Platform Team empowers every engineer to seamlessly build and integrate frontend components. We’re the go-to experts, enabling product teams to focus on business logic while we handle the intricacies of frontend development. This approach supports the broader company mission of creating new opportunities that didn’t exist yesterday by removing barriers and allowing our colleagues to build solutions faster, with less stress. ■Culture & Values We are: ・Autonomous & Collaborative: We adapt to each product team’s needs without interfering with their business goals. ・Focused on Learning & Growth: We emphasize fast iteration and continuous learning, nurturing both technical and cross-functional skills. We don’t get things done perfectly, but we iterate on what we learn to not make the same mistake twice. ■What You’ll Learn You’ll gain deep exposure to all things frontend, including complex UI builds, testing strategies, and design-system integrations. And you’ll also enjoy extensive collaboration with product and design teams, with opportunities to transition into a product-specific squad if desired. ■Scope & Responsibilities ・Maintain a comprehensive UI Component Library in sync with our Design team. ・Develop and manage frontend tooling (Vue/Nuxt, Playwright, Vitest, Storybook). ・Provide frontline support on frontend architecture, testing, and performance. ・Lead initiatives for frontend observability to help identify bottlenecks and improve overall user experience. ■Our Tech Stack Primarily built on Vue/Nuxt, with critical tools such as Playwright, Vue Test Utils, Vitest, and Storybook. We continuously explore and introduce new frontend technologies that enhance developer experience and product quality. ■ Impact & Successes We’ve established a UI Component & Plugin Library that remains closely aligned with our evolving design language. Looking ahead, we seek engineers who will take our tooling and design integration to the next level, ensuring seamless adoption across all product teams. ■ Join Us Shaping our frontend future through building robust observability frameworks that measure and optimize performance, collaborating across product and design teams to deliver cohesive user experiences, expanding libraries to automate workflows, and vetting new technologies to drive innovation. Your expertise will deliver organization-wide impact as you collaborate, innovate, and learn with us!

Dev-ENG-Frontend Platform Engineer - Tokyo Dev

■Our Mission Our Frontend Platform Team empowers every engineer to seamlessly build and integrate frontend components. We’re the go-to experts, enabling product teams to focus on business logic while we handle the intricacies of frontend development. This approach supports the broader company mission of creating new opportunities that didn’t exist yesterday by removing barriers and allowing our colleagues to build solutions faster, with less stress. ■Culture & Values We are: ・Autonomous & Collaborative: We adapt to each product team’s needs without interfering with their business goals. ・Focused on Learning & Growth: We emphasize fast iteration and continuous learning, nurturing both technical and cross-functional skills. We don’t get things done perfectly, but we iterate on what we learn to not make the same mistake twice. ■What You’ll Learn You’ll gain deep exposure to all things frontend, including complex UI builds, testing strategies, and design-system integrations. And you’ll also enjoy extensive collaboration with product and design teams, with opportunities to transition into a product-specific squad if desired. ■Scope & Responsibilities ・Maintain a comprehensive UI Component Library in sync with our Design team. ・Develop and manage frontend tooling (Vue/Nuxt, Playwright, Vitest, Storybook). ・Provide frontline support on frontend architecture, testing, and performance. ・Lead initiatives for frontend observability to help identify bottlenecks and improve overall user experience. ■Our Tech Stack Primarily built on Vue/Nuxt, with critical tools such as Playwright, Vue Test Utils, Vitest, and Storybook. We continuously explore and introduce new frontend technologies that enhance developer experience and product quality. ■ Impact & Successes We’ve established a UI Component & Plugin Library that remains closely aligned with our evolving design language. Looking ahead, we seek engineers who will take our tooling and design integration to the next level, ensuring seamless adoption across all product teams. ■ Join Us Shaping our frontend future through building robust observability frameworks that measure and optimize performance, collaborating across product and design teams to deliver cohesive user experiences, expanding libraries to automate workflows, and vetting new technologies to drive innovation. Your expertise will deliver organization-wide impact as you collaborate, innovate, and learn with us!

Dev-ENG-Junior Software Engineer

■Overview At amptalk, we employ a compound strategy to develop multiple products aimed at achieving Sales Enablement. As a Junior Software Engineer, you will work with the development teams for these products, receiving guidance from senior engineers while helping to deliver high-quality products with agility and efficiency. By developing new features, improving existing ones, and maintaining products, you will gain the skills needed to drive product success. ■Responsibilities ・Develop and enhance product features based on business requirements ・Contribute to code quality and technical issue resolution through code reviews and pair programming ・Investigate and address bugs or performance issues in the operational phase, ensuring stable product performance ・Participate in an agile development cycle, learning team processes and best practices ・Create and maintain technical documentation as needed, contributing to shared knowledge within the team

Dev-ENG-Junior Software Engineer - Japan Dev

■Overview At amptalk, we employ a compound strategy to develop multiple products aimed at achieving Sales Enablement. As a Junior Software Engineer, you will work with the development teams for these products, receiving guidance from senior engineers while helping to deliver high-quality products with agility and efficiency. By developing new features, improving existing ones, and maintaining products, you will gain the skills needed to drive product success. ■Responsibilities ・Develop and enhance product features based on business requirements ・Contribute to code quality and technical issue resolution through code reviews and pair programming ・Investigate and address bugs or performance issues in the operational phase, ensuring stable product performance ・Participate in an agile development cycle, learning team processes and best practices ・Create and maintain technical documentation as needed, contributing to shared knowledge within the team

Dev-ENG-Senior Software Engineer

At amptalk, we employ a compound strategy to deliver multiple products aimed at achieving sales enablement. As a Senior Software Engineer, you will take a leading role in the development of one of these products, driving its technical execution and success. Additionally, you may have the opportunity to guide the software engineering team from a technical perspective, ensuring alignment with best practices and strategic goals. Delivering high-quality products with agility and efficiency will be at the core of your responsibilities. ■Technologies Used: Frontend: Nuxt.js, TypeScript Backend: Node.js, TypeScript Cloud: AWS, Google Cloud, Microsoft Azure Database: PostgreSQL, Amazon DynamoDB CI/CD: GitHub Actions Note: The above technologies are examples of what we use, but the team has the flexibility to make their own technology choices. For new products, you will be involved from the technology selection stage. ■Job Description: ・Understand business needs and design and implement products to meet those needs. ・Take responsibility for technical decision-making related to products. Evaluate and select appropriate software and hardware, and propose and design integration methods. ・Guide team members through code reviews and pair programming, supporting them in solving technical issues. ・Operate the product effectively and contribute to achieving business goals. Address potential technical issues, proposals, and changes as they arise.

Dev-ENG-Senior Software Engineer Japan Dev

At amptalk, we employ a compound strategy to deliver multiple products aimed at achieving sales enablement. As a Senior Software Engineer, you will take a leading role in the development of one of these products, driving its technical execution and success. Additionally, you may have the opportunity to guide the software engineering team from a technical perspective, ensuring alignment with best practices and strategic goals. Delivering high-quality products with agility and efficiency will be at the core of your responsibilities. ■Technologies Used: Frontend: Nuxt.js, TypeScript Backend: Node.js, TypeScript Cloud: AWS, Google Cloud, Microsoft Azure Database: PostgreSQL, Amazon DynamoDB CI/CD: GitHub Actions Note: The above technologies are examples of what we use, but the team has the flexibility to make their own technology choices. For new products, you will be involved from the technology selection stage. ■Job Description: ・Understand business needs and design and implement products to meet those needs. ・Take responsibility for technical decision-making related to products. Evaluate and select appropriate software and hardware, and propose and design integration methods. ・Guide team members through code reviews and pair programming, supporting them in solving technical issues. ・Operate the product effectively and contribute to achieving business goals. Address potential technical issues, proposals, and changes as they arise.

Dev-ENG-Senior Software Engineer_Tokyo Dev

At amptalk, we employ a compound strategy to deliver multiple products aimed at achieving sales enablement. As a Senior Software Engineer, you will take a leading role in the development of one of these products, driving its technical execution and success. Additionally, you may have the opportunity to guide the software engineering team from a technical perspective, ensuring alignment with best practices and strategic goals. Delivering high-quality products with agility and efficiency will be at the core of your responsibilities. ■Technologies Used: Frontend: Nuxt.js, TypeScript Backend: Node.js, TypeScript Cloud: AWS, Google Cloud, Microsoft Azure Database: PostgreSQL, Amazon DynamoDB CI/CD: GitHub Actions Note: The above technologies are examples of what we use, but the team has the flexibility to make their own technology choices. For new products, you will be involved from the technology selection stage. ■Job Description: ・Understand business needs and design and implement products to meet those needs. ・Take responsibility for technical decision-making related to products. Evaluate and select appropriate software and hardware, and propose and design integration methods. ・Guide team members through code reviews and pair programming, supporting them in solving technical issues. ・Operate the product effectively and contribute to achieving business goals. Address potential technical issues, proposals, and changes as they arise.

Dev-ENG-Sr. Software Engineer (amptalk analysis team)

■Our Mission Our mission is to enable people to spend more time on meaningful interactions. To achieve this, amptalk analysis integrates with various communication tools, including IP phones and video conferencing systems, to automatically transcribe, summarize, and analyze meetings and calls, whether online or offline. It also automates output to Salesforce, HubSpot, Slack, and Microsoft Teams chats, streamlining the automation and visualization of online business negotiations. With amptalk analysis, companies can drive sales enablement and enhance productivity across their entire sales organization—from inside sales and field sales to customer success. ■How We Work Scrum Development We embrace Scrum as our framework to foster agility, collaboration, and continuous improvement. Our Scrum team includes a Certified Scrum Product Owner (CSPO) and a Certified Scrum Master (CSM), ensuring a structured yet adaptable development process. Domain-Driven Design We prioritize Event Storming as a core practice to explore and understand complex business domains. By mapping domain events, we gain a shared understanding among engineers, product managers, and stakeholders, allowing us to identify key business processes and constraints early. This event-driven approach helps us design systems that accurately reflect real-world behaviors and evolve alongside our business. ■Our Tech Stack Frontend: Nuxt.js, TypeScript Backend: Node.js, TypeScript Cloud: AWS (API Gateway, Lambda, Fargate, SQS, DynamoDB, Aurora PostgreSQL, OpenSearch, CloudWatch and more…) IaC: AWS CDK CI/CD: GitHub Actions, AWS CodePipeline Tools: GitHub, Linear, Microsoft Copilot, Cursor, 1Password and more… Note: We are always open to new tools and technologies as long as they add value and align with our goals. ■Our Context amptalk analysis is our company's core product. We thrive on rapid iteration, continuously refining our system to deliver greater impact. If you enjoy working on large-scale systems while pursuing business impact, this is the perfect place for you. ■Our Culture Product Driven: We focus on solving our users' issues, not just writing code. Our discussions are always centered around our customers' needs. We value quick iterations and rapid feedback loops to continuously refine and improve our product. Creative + Innovative: We encourage our team to go beyond solving our users' immediate problems. Until now, our best features have come from implicit or hidden information within user feedback. We look at feedback from many angles to discover our users' underlying needs and produce compelling features that achieve high user satisfaction. To support rapid feature development, we have a solid testing infrastructure. End to End Ownership: Every team member can shape the product and contribute to its success. Our engineers practice end-to-end ownership in their work, from design to implementation and monitoring. We believe in continuous improvement, proactively refactoring and enhancing our architecture to keep it scalable and maintainable. Ultimately, we take ownership not just of the code, but of the impact we deliver to users. Documentation: We believe that well-written documentation is a reflection of clear thinking. Whether it's API specs, architectural decisions, or onboarding guides, we document knowledge to ensure clarity, alignment, and long-term maintainability. Clear documentation empowers our team, accelerates onboarding, and enables us to scale efficiently. Blameless Retros: We value continuous improvement of processes, creating a supportive and open work environment. We prioritize learning and improvement over blame. We always seek to enhance our processes through honest and constructive discussions. ■Join Us If you’re looking for a role where you can work across the stack - from frontend to backend to infrastructure - this is the team for you. You’ll gain exposure to all aspects of product development and play a key role in shaping product direction. If you want to have a meaningful impact, work on a highly integrated system, and grow your skills across the stack, we’d love you to join!

Dev-ENG-Sr. Software Engineer (amptalk analysis team) - Japan Dev

■Our Mission Our mission is to enable people to spend more time on meaningful interactions. To achieve this, amptalk analysis integrates with various communication tools, including IP phones and video conferencing systems, to automatically transcribe, summarize, and analyze meetings and calls, whether online or offline. It also automates output to Salesforce, HubSpot, Slack, and Microsoft Teams chats, streamlining the automation and visualization of online business negotiations. With amptalk analysis, companies can drive sales enablement and enhance productivity across their entire sales organization—from inside sales and field sales to customer success. ■How We Work Scrum Development We embrace Scrum as our framework to foster agility, collaboration, and continuous improvement. Our Scrum team includes a Certified Scrum Product Owner (CSPO) and a Certified Scrum Master (CSM), ensuring a structured yet adaptable development process. Domain-Driven Design We prioritize Event Storming as a core practice to explore and understand complex business domains. By mapping domain events, we gain a shared understanding among engineers, product managers, and stakeholders, allowing us to identify key business processes and constraints early. This event-driven approach helps us design systems that accurately reflect real-world behaviors and evolve alongside our business. ■Our Tech Stack Frontend: Nuxt.js, TypeScript Backend: Node.js, TypeScript Cloud: AWS (API Gateway, Lambda, Fargate, SQS, DynamoDB, Aurora PostgreSQL, OpenSearch, CloudWatch and more…) IaC: AWS CDK CI/CD: GitHub Actions, AWS CodePipeline Tools: GitHub, Linear, Microsoft Copilot, Cursor, 1Password and more… Note: We are always open to new tools and technologies as long as they add value and align with our goals. ■Our Context amptalk analysis is our company's core product. We thrive on rapid iteration, continuously refining our system to deliver greater impact. If you enjoy working on large-scale systems while pursuing business impact, this is the perfect place for you. ■Our Culture Product Driven: We focus on solving our users' issues, not just writing code. Our discussions are always centered around our customers' needs. We value quick iterations and rapid feedback loops to continuously refine and improve our product. Creative + Innovative: We encourage our team to go beyond solving our users' immediate problems. Until now, our best features have come from implicit or hidden information within user feedback. We look at feedback from many angles to discover our users' underlying needs and produce compelling features that achieve high user satisfaction. To support rapid feature development, we have a solid testing infrastructure. End to End Ownership: Every team member can shape the product and contribute to its success. Our engineers practice end-to-end ownership in their work, from design to implementation and monitoring. We believe in continuous improvement, proactively refactoring and enhancing our architecture to keep it scalable and maintainable. Ultimately, we take ownership not just of the code, but of the impact we deliver to users. Documentation: We believe that well-written documentation is a reflection of clear thinking. Whether it's API specs, architectural decisions, or onboarding guides, we document knowledge to ensure clarity, alignment, and long-term maintainability. Clear documentation empowers our team, accelerates onboarding, and enables us to scale efficiently. Blameless Retros: We value continuous improvement of processes, creating a supportive and open work environment. We prioritize learning and improvement over blame. We always seek to enhance our processes through honest and constructive discussions. ■Join Us If you’re looking for a role where you can work across the stack - from frontend to backend to infrastructure - this is the team for you. You’ll gain exposure to all aspects of product development and play a key role in shaping product direction. If you want to have a meaningful impact, work on a highly integrated system, and grow your skills across the stack, we’d love you to join!

Dev-ENG-Sr. Software Engineer (new product team)

■ Our Mission Our mission is to transform how sales teams interact with their data through an intuitive, purpose-built interface. We simplify deal tracking, risk assessment, and revenue forecasting by presenting critical information in a digestible format. Our service minimizes administrative overhead while maximizing data-driven insights. Seamlessly connected to existing sales infrastructure, our solution enhances visibility and operational efficiency across sales organizations. ■How We Work ### Test-Driven Development We are committed to test-driven development (TDD) and strive to ensure comprehensive test coverage for as many use cases as possible. Writing tests before implementing code is encouraged, but you can use any method that works for you - so long as you write tests! ### Using Shared Types For consistency, we encourage sharing types across the entire repository. Before creating a new type, take a moment to consider whether it can be reused across the repo. Consistency is key - it helps maintain clarity in the codebase and significantly reduces debugging time. Trust us, you’ll spend a lot of time debugging, and shared types will make your life much easier! ### Event-Driven Architecture Our backend is built on an event-driven architecture. We aim to keep our main handlers free from business logic, focusing them solely on orchestration. Business logic is encapsulated within an entity layer that directly communicates with Salesforce, handling only CRUD operations. This event-driven approach ensures that our integration is secure, failsafe, and reliable, allowing for better scalability and maintainability. ■Our Tech Stack - Nuxt (Vue + TypeScript) - Node.js (TypeScript) - AWS (We use AWS CDK for infrastructure as code) We are always open to new tools and technologies as long as they add value and align with our goals. ■Our Context The New Product team operates at the intersection of engineering and business operations. Our work directly impacts revenue generation. ■Our Culture - Lots of autonomy, minimal process: We don’t micromanage. We make key decisions as a team, and if something makes sense, we move forward without waiting for excessive approvals. - We like clean code (but stay practical): We regularly refactor and improve our architecture, even if it’s not explicitly assigned as a task. While we embrace quick fixes when needed, we always strive to clean up technical debt afterward. - Synchronous or asynchronous, as long as you communicate: We don’t prescribe a specific communication style - what matters is that you actively engage in discussions. Whether it’s through live meetings or async updates, your input is valued. Since we’re a small team, clear communication is crucial. Don’t wait until a standup to raise issues - over communication is always better than under communication. ■ Join Us If you’re looking for a role where you can work across the stack - from frontend to backend to infrastructure - this is the team for you. You’ll gain exposure to all aspects of product development and play a key role in shaping product direction. If you want to have a meaningful impact, work on a highly integrated system, and grow your skills across the stack, we’d love you to join!

Dev-ENG-Sr. Software Engineer (new product team) - Japan Dev

■ Our Mission Our mission is to transform how sales teams interact with their data through an intuitive, purpose-built interface. We simplify deal tracking, risk assessment, and revenue forecasting by presenting critical information in a digestible format. Our service minimizes administrative overhead while maximizing data-driven insights. Seamlessly connected to existing sales infrastructure, our solution enhances visibility and operational efficiency across sales organizations. ■How We Work ### Test-Driven Development We are committed to test-driven development (TDD) and strive to ensure comprehensive test coverage for as many use cases as possible. Writing tests before implementing code is encouraged, but you can use any method that works for you - so long as you write tests! ### Using Shared Types For consistency, we encourage sharing types across the entire repository. Before creating a new type, take a moment to consider whether it can be reused across the repo. Consistency is key - it helps maintain clarity in the codebase and significantly reduces debugging time. Trust us, you’ll spend a lot of time debugging, and shared types will make your life much easier! ### Event-Driven Architecture Our backend is built on an event-driven architecture. We aim to keep our main handlers free from business logic, focusing them solely on orchestration. Business logic is encapsulated within an entity layer that directly communicates with Salesforce, handling only CRUD operations. This event-driven approach ensures that our integration is secure, failsafe, and reliable, allowing for better scalability and maintainability. ■Our Tech Stack - Nuxt (Vue + TypeScript) - Node.js (TypeScript) - AWS (We use AWS CDK for infrastructure as code) We are always open to new tools and technologies as long as they add value and align with our goals. ■Our Context The New Product team operates at the intersection of engineering and business operations. Our work directly impacts revenue generation. ■Our Culture - Lots of autonomy, minimal process: We don’t micromanage. We make key decisions as a team, and if something makes sense, we move forward without waiting for excessive approvals. - We like clean code (but stay practical): We regularly refactor and improve our architecture, even if it’s not explicitly assigned as a task. While we embrace quick fixes when needed, we always strive to clean up technical debt afterward. - Synchronous or asynchronous, as long as you communicate: We don’t prescribe a specific communication style - what matters is that you actively engage in discussions. Whether it’s through live meetings or async updates, your input is valued. Since we’re a small team, clear communication is crucial. Don’t wait until a standup to raise issues - over communication is always better than under communication. ■ Join Us If you’re looking for a role where you can work across the stack - from frontend to backend to infrastructure - this is the team for you. You’ll gain exposure to all aspects of product development and play a key role in shaping product direction. If you want to have a meaningful impact, work on a highly integrated system, and grow your skills across the stack, we’d love you to join!

Dev-ENG-Sr. Software Engineer (new product team) - Tokyo Dev

■ Our Mission Our mission is to transform how sales teams interact with their data through an intuitive, purpose-built interface. We simplify deal tracking, risk assessment, and revenue forecasting by presenting critical information in a digestible format. Our service minimizes administrative overhead while maximizing data-driven insights. Seamlessly connected to existing sales infrastructure, our solution enhances visibility and operational efficiency across sales organizations. ■How We Work ### Test-Driven Development We are committed to test-driven development (TDD) and strive to ensure comprehensive test coverage for as many use cases as possible. Writing tests before implementing code is encouraged, but you can use any method that works for you - so long as you write tests! ### Using Shared Types For consistency, we encourage sharing types across the entire repository. Before creating a new type, take a moment to consider whether it can be reused across the repo. Consistency is key - it helps maintain clarity in the codebase and significantly reduces debugging time. Trust us, you’ll spend a lot of time debugging, and shared types will make your life much easier! ### Event-Driven Architecture Our backend is built on an event-driven architecture. We aim to keep our main handlers free from business logic, focusing them solely on orchestration. Business logic is encapsulated within an entity layer that directly communicates with Salesforce, handling only CRUD operations. This event-driven approach ensures that our integration is secure, failsafe, and reliable, allowing for better scalability and maintainability. ■Our Tech Stack - Nuxt (Vue + TypeScript) - Node.js (TypeScript) - AWS (We use AWS CDK for infrastructure as code) We are always open to new tools and technologies as long as they add value and align with our goals. ■Our Context The New Product team operates at the intersection of engineering and business operations. Our work directly impacts revenue generation. ■Our Culture - Lots of autonomy, minimal process: We don’t micromanage. We make key decisions as a team, and if something makes sense, we move forward without waiting for excessive approvals. - We like clean code (but stay practical): We regularly refactor and improve our architecture, even if it’s not explicitly assigned as a task. While we embrace quick fixes when needed, we always strive to clean up technical debt afterward. - Synchronous or asynchronous, as long as you communicate: We don’t prescribe a specific communication style - what matters is that you actively engage in discussions. Whether it’s through live meetings or async updates, your input is valued. Since we’re a small team, clear communication is crucial. Don’t wait until a standup to raise issues - over communication is always better than under communication. ■ Join Us If you’re looking for a role where you can work across the stack - from frontend to backend to infrastructure - this is the team for you. You’ll gain exposure to all aspects of product development and play a key role in shaping product direction. If you want to have a meaningful impact, work on a highly integrated system, and grow your skills across the stack, we’d love you to join!

Dev-ML-Audio ML Engineer - Japan Dev

音声認識、NLPに関わるMLモデルの開発と運用および、開発したMLモデルをサービスとして提供するためのバックエンド開発を担当していただきます。最新の技術を研究するというより、ユーザへの価値提供を第一に良いものを早く届けるということに主眼を置いております。そのため、MLモデルの自社開発に固執せず、外部のMLのAPIを利用することも視野に入れる柔軟さが求められます。 ・MLモデルのPoC ・既存モデルの精度向上のための調査、実験、改修 ・MLモデルをプロダクション環境にサーブするためのバックエンド開発 <開発環境> 言語(機械学習) : Python 言語(バックエンド):Python, TypeScript 機械学習ライブラリ : scikit-learn, PyTorch インフラ : AWS コード管理 : GitHub CI:GitHub Actions

Dev-ML-Audio ML Engineer - Tokyo Dev

音声認識、NLPに関わるMLモデルの開発と運用および、開発したMLモデルをサービスとして提供するためのバックエンド開発を担当していただきます。最新の技術を研究するというより、ユーザへの価値提供を第一に良いものを早く届けるということに主眼を置いております。そのため、MLモデルの自社開発に固執せず、外部のMLのAPIを利用することも視野に入れる柔軟さが求められます。 ・MLモデルのPoC ・既存モデルの精度向上のための調査、実験、改修 ・MLモデルをプロダクション環境にサーブするためのバックエンド開発 <開発環境> 言語(機械学習) : Python 言語(バックエンド):Python, TypeScript 機械学習ライブラリ : scikit-learn, PyTorch インフラ : AWS コード管理 : GitHub CI:GitHub Actions

Dev-ML-Audio ML Engineer/ 音声機械学習エンジニア

音声認識、NLPに関わるMLモデルの開発と運用および、開発したMLモデルをサービスとして提供するためのバックエンド開発を担当していただきます。最新の技術を研究するというより、ユーザへの価値提供を第一に良いものを早く届けるということに主眼を置いております。そのため、MLモデルの自社開発に固執せず、外部のMLのAPIを利用することも視野に入れる柔軟さが求められます。 ・MLモデルのPoC ・既存モデルの精度向上のための調査、実験、改修 ・MLモデルをプロダクション環境にサーブするためのバックエンド開発 <開発環境> 言語(機械学習) : Python 言語(バックエンド):Python, TypeScript 機械学習ライブラリ : scikit-learn, PyTorch インフラ : AWS コード管理 : GitHub CI:GitHub Actions

Dev-PRD-Product Manager (PdM)

At amptalk, we employ a compound strategy to deliver multiple products focused on advancing sales enablement. As a Product Manager, you will take ownership of one of these products, collaborating closely with a team of software engineers and cross-functional stakeholders. Your role will be to drive the product's development, ensuring high-quality delivery with agility and efficiency to meet our customers' needs. ■Responsibilities: ・Product Ownership: Manage the full lifecycle of key product features, from ideation, validation, development, and adoption to iterative improvements. Customer-Centric Development: Engage with customers to understand their needs, translate feedback into compelling solutions, and create product strategies that maximize value. ・Collaboration: Partner with cross-functional teams, including Engineering and Customer Success, to ensure cohesive delivery and market alignment. ・Roadmap Management: Own and communicate the product roadmap for feature integrations and enhancements, ensuring it aligns with the broader product strategy. ・Efficient Product Delivery: Coordinate R&D processes, manage scrums, oversee product release timelines, and support business teams to maximize product impact. amptalkでは、セールスイネーブルメントの推進に特化した複数のプロダクトを提供するため、コンパウンド戦略を採用しています。プロダクトマネージャーとして、これらのプロダクトを担当し、ソフトウェアエンジニアや他の部門のステークホルダーと密に協力しながら、製品開発のリード行なっていただきます。お客様のニーズを満たすため、高品質な製品をスピード感を持って提供することが求められます。 ■業務内容 ・プロダクトオーナーシップ: 構想、検証、開発、導入から反復的な改善に至るまでの主要な製品機能のライフサイクル全体の管理。 ・顧客中心の開発: 顧客との対話を通じたニーズの理解、フィードバックのソリューション化、価値を最大化する製品戦略の策定。 ・コラボレーション: エンジニアリングやカスタマーサクセスを含むクロスファンクショナルなチームとの連携による一貫した製品提供と市場調整の確保。 ・ロードマップ管理: 機能統合や改善のための製品ロードマップの管理と全体的な製品戦略との整合性。 ・効率的な製品提供: R&Dプロセスの調整、スクラムの管理、製品リリースのスケジュール監督、およびビジネスチーム支援による製品インパクトの最大化。

Dev-PRD-Product Manager (PdM)_Japan Dev

At amptalk, we employ a compound strategy to deliver multiple products focused on advancing sales enablement. As a Product Manager, you will take ownership of one of these products, collaborating closely with a team of software engineers and cross-functional stakeholders. Your role will be to drive the product's development, ensuring high-quality delivery with agility and efficiency to meet our customers' needs. ■Responsibilities: ・Product Ownership: Manage the full lifecycle of key product features, from ideation, validation, development, and adoption to iterative improvements. Customer-Centric Development: Engage with customers to understand their needs, translate feedback into compelling solutions, and create product strategies that maximize value. ・Collaboration: Partner with cross-functional teams, including Engineering and Customer Success, to ensure cohesive delivery and market alignment. ・Roadmap Management: Own and communicate the product roadmap for feature integrations and enhancements, ensuring it aligns with the broader product strategy. ・Efficient Product Delivery: Coordinate R&D processes, manage scrums, oversee product release timelines, and support business teams to maximize product impact. amptalkでは、セールスイネーブルメントの推進に特化した複数のプロダクトを提供するため、コンパウンド戦略を採用しています。プロダクトマネージャーとして、これらのプロダクトを担当し、ソフトウェアエンジニアや他の部門のステークホルダーと密に協力しながら、製品開発のリード行なっていただきます。お客様のニーズを満たすため、高品質な製品をスピード感を持って提供することが求められます。 ■業務内容 ・プロダクトオーナーシップ: 構想、検証、開発、導入から反復的な改善に至るまでの主要な製品機能のライフサイクル全体の管理。 ・顧客中心の開発: 顧客との対話を通じたニーズの理解、フィードバックのソリューション化、価値を最大化する製品戦略の策定。 ・コラボレーション: エンジニアリングやカスタマーサクセスを含むクロスファンクショナルなチームとの連携による一貫した製品提供と市場調整の確保。 ・ロードマップ管理: 機能統合や改善のための製品ロードマップの管理と全体的な製品戦略との整合性。 ・効率的な製品提供: R&Dプロセスの調整、スクラムの管理、製品リリースのスケジュール監督、およびビジネスチーム支援による製品インパクトの最大化。

Dev-PRD-Product Manager (PdM)_Tokyo Dev

At amptalk, we employ a compound strategy to deliver multiple products focused on advancing sales enablement. As a Product Manager, you will take ownership of one of these products, collaborating closely with a team of software engineers and cross-functional stakeholders. Your role will be to drive the product's development, ensuring high-quality delivery with agility and efficiency to meet our customers' needs. ■Responsibilities: ・Product Ownership: Manage the full lifecycle of key product features, from ideation, validation, development, and adoption to iterative improvements. Customer-Centric Development: Engage with customers to understand their needs, translate feedback into compelling solutions, and create product strategies that maximize value. ・Collaboration: Partner with cross-functional teams, including Engineering and Customer Success, to ensure cohesive delivery and market alignment. ・Roadmap Management: Own and communicate the product roadmap for feature integrations and enhancements, ensuring it aligns with the broader product strategy. ・Efficient Product Delivery: Coordinate R&D processes, manage scrums, oversee product release timelines, and support business teams to maximize product impact. amptalkでは、セールスイネーブルメントの推進に特化した複数のプロダクトを提供するため、コンパウンド戦略を採用しています。プロダクトマネージャーとして、これらのプロダクトを担当し、ソフトウェアエンジニアや他の部門のステークホルダーと密に協力しながら、製品開発のリード行なっていただきます。お客様のニーズを満たすため、高品質な製品をスピード感を持って提供することが求められます。 ■業務内容 ・プロダクトオーナーシップ: 構想、検証、開発、導入から反復的な改善に至るまでの主要な製品機能のライフサイクル全体の管理。 ・顧客中心の開発: 顧客との対話を通じたニーズの理解、フィードバックのソリューション化、価値を最大化する製品戦略の策定。 ・コラボレーション: エンジニアリングやカスタマーサクセスを含むクロスファンクショナルなチームとの連携による一貫した製品提供と市場調整の確保。 ・ロードマップ管理: 機能統合や改善のための製品ロードマップの管理と全体的な製品戦略との整合性。 ・効率的な製品提供: R&Dプロセスの調整、スクラムの管理、製品リリースのスケジュール監督、およびビジネスチーム支援による製品インパクトの最大化。

オープンポジション/ Open Position

これまでのご経験から、amptalkでのポジションをご提案させていただきます。 Based on your previous experience, we would like to offer you a position at amptalk.