Global の求人一覧 - 株式会社アルダグラム

【About Aldagram】 https://poised-ceres-9a8.notion.site/About-Aldagram-Entrance-book-eb5499b3b12e40a48105114054c32db1 --------------------------------------- 【Background】 Aldagram Co., Ltd. (https://aldagram.com/en/) is a leading Japanese startup founded in 2019 with the mission "Unlocking Your Value". We offer "KANNA," a Software as a Service (SaaS) project management application that revolutionizes productivity, with a particular emphasis on non-desk workers across various industries such as manufacturing, construction, real estate, and more. Our global expansion journey commenced in July 2022, with a primary focus on the Asian market.We are actively seeking individuals who are passionate about contributing to the South-East Asia growing economy. 【About our product 'KANNA'】 English version released in July, Thai version in November, Spanish version in December 2022. We have already expanded our business to more than 10 countries globally. As Aldagram continues to grow, we are looking for a talent to lead the Customer Success/Support for our overseas customers. --------------------------------------- 【Responsibilities】 As a Customer Success Manager (CSM), you’ll be in charge of mainly “enterprise” customers to understand their operations, help them customize KANNA, and work with them to implement KANNA smoothly. You will be accountable for enhancing customer operational efficiency by regularly engaging with customers, providing advice, and tracking customer health scores. Client coverage mainly in Indonesia. Initial Roles (CSM) Develop and maintain strategic business relationships with our customers. Guide customers along their journey to get the most out of their investment in KANNA by advising them through the onboarding, adoption, renewal, and expansion phases of the customer lifecycle Identifying opportunities for upselling and cross-selling within our existing customer base, and collaborating with the sales team to capitalize on these opportunities. Tracking and analyzing customer usage patterns to identify potential issues and proactively address them. Working closely with sales, marketing, and product teams to ensure our customers have a seamless experience with our products and services.

【About Aldagram】 https://poised-ceres-9a8.notion.site/About-Aldagram-Entrance-book-eb5499b3b12e40a48105114054c32db1 --------------------------------------- 【Background】 Aldagram Co., Ltd. (https://aldagram.com/en/) is a leading Japanese startup founded in 2019 with the mission "Unlocking Your Value". We offer "KANNA," a Software as a Service (SaaS) project management application that revolutionizes productivity, with a particular emphasis on non-desk workers across various industries such as manufacturing, construction, real estate, and more. Our global expansion journey commenced in July 2022, with a primary focus on the Asian market.We are actively seeking individuals who are passionate about contributing to the South-East Asia growing economy. 【About our product 'KANNA'】 English version released in July, Thai version in November, Spanish version in December 2022. We have already expanded our business to more than 10 countries globally. As Aldagram continues to grow, we are looking for a talent to lead the Customer Success/Support for our overseas customers. --------------------------------------- 【Responsibilities】 As a Customer Success Manager (CSM), you’ll partner with “enterprise” customers to understand their operations, help them customize KANNA, and work with them to implement KANNA smoothly. You will be accountable for enhancing customer operational efficiency by regularly engaging with customers, providing advice, and tracking customer health scores. Client coverage mainly in Thailand. Initial Roles (CSM) Develop and maintain strategic business relationships with our enterprise customers. Guide customers along their journey to get the most out of their investment in KANNA by advising them through the onboarding, adoption, renewal, and expansion phases of the customer lifecycle Identifying opportunities for upselling and cross-selling within our existing customer base, and collaborating with the sales team to capitalize on these opportunities. Tracking and analyzing customer usage patterns to identify potential issues and proactively address them. Working closely with sales, marketing, and product teams to ensure our customers have a seamless experience with our products and services.

【About Aldagram】 https://poised-ceres-9a8.notion.site/About-Aldagram-Entrance-book-eb5499b3b12e40a48105114054c32db1 --------------------------------------- 【Background】 Aldagram Co., Ltd. (https://aldagram.com/en/) is a leading Japanese startup founded in 2019 with the mission "Unlocking Your Value". We offer "KANNA," a Software as a Service (SaaS) project management application that revolutionizes productivity, with a particular emphasis on non-desk workers across various industries such as manufacturing, construction, real estate, and more. Our global expansion journey commenced in July 2022, with a primary focus on the Asian market.We are actively seeking individuals who are passionate to contributing to the South-East Asia growing economy. --------------------------------------- 【Responsibilities】 ■Engage in direct sales highlighting the case for change and the move to the company's solution. Direct sales process will include qualifying leads and customer needs, solution to recommendation, pricing, negotiation, contract signing. ■Discover customer requirements and communicate those requirements to engineering and product development teams. ■Responsible for closing the sale, setting timelines for implementation, and following up on the agreed timelines. ■Meet and exceed quota targets set for establishing sales of products and services. ■Represent companies at conferences, speaking events and trade shows. ■Sales and marketing strategy (deliver new products and services, client targets, deliverables). ■Responsible for closing the sale, setting timelines for implementation, and following up on the agreed timelines. ■Activate and develop the partner to generate/close the leads.

【事業内容】 アルダグラムは、建設業、不動産業、製造業など、世界中のあらゆるノンデスクワーク業界における現場の生産性アップを実現する現場DXサービス「KANNA」を提供しています。 グローバルに展開しており、東南アジアを中心に世界70カ国以上で使われています。 日本語・英語・タイ語・スペイン語・ベトナム語で展開しており、今後も対応言語を増やす予定です。 KANNAは「KANNAプロジェクト」と「KANNAレポート」の２つのプロダクトで構成されており、どちらもWebブラウザおよびモバイルアプリから利用可能です。 ・KANNAプロジェクトは、 工程表などのプロジェクト計画作成や、各プロジェクトの進捗共有をリアルタイムにするためのチャットや写真管理機能などが入った、オールインワンのプロジェクト管理プロダクトです。 ・KANNAレポートは、Excelを取り込むことで簡単に独自のデジタル帳票を作り、現場で作成から共有まで行える革新的なプロダクトです（特許取得済み） ⇨その他、特徴・魅力については下記Entrance bookをご確認ください。 https://poised-ceres-9a8.notion.site/Engineer-Entrance-book-a8f0fb8d1bb44306a6e33aacc8f8c32d ------------------------------------------ 【組織構成】 ■グローバルビジネス本部 ・本部長（日本人／30代男性／タイ常駐） ・グローバルセールス部　グローバルセールスユニット　 　└タイ人　5名 　└インドネシア人　3名 　└英語圏担当（外国籍／フルリモート）3名（イギリス人1名、フィリピン人2名) ・グローバルCS部　グローバルCSユニット 　└部長（日本人／30代男性／日本勤務） 　└タイ　2名 ・グローバル本部　グローバルStrategy & Biz Opsユニット　★募集ポジション ------------------------------------------ 【業務概要】 グローバルOpsチームの立ち上げを行います。 ビジネスサイド全体戦略立案、業務オペレーション／プロセス改善や人を介さずに課題解決ができる仕組みづくりなどをお任せしていく予定です。 また、自らの英語力を活かし、日本の開発チームとグローバル各国の営業/CSチームの橋渡し役として、各チームから出てくるプロダクト要望を整理し、開発チームと調整しながらプロダクト開発の優先順位付けにも関与していただく予定です。 お任せしたい業務内容一例 ■セールスやカスタマーサクセスにおけるデータ管理及びオペレーション改善 ・全成長・効率化・スケーラビリティ向上を目的とした、部門横断のプロジェクトの推進 ・SFAやCRMツール等を活用し、THE MODEL型のオペレーションフローにおける営業実績の管理や受注顧客データの管理及び関係者へのレポーティング ・上記業務の効率化に向けた既存オペレーションの改善 ・本部運営に関する資料作成・会議ファシリテーションの業務 ・ビジネス上の課題を深く分析し、構造的に問題を分解し、解決策を導く ・その他、人を介さずに課題解決ができる仕組みづくり ■プロダクト開発における開発チームとグローバル各営業チームとの橋渡し ・KANNAの開発拠点は日本にあるため、プロダクトの開発状況や最新機能について適時・的確にグローバルチームに共有できるオペレーションの設計（まずは自ら英語で説明役を担う） ・各国のKANNAの改善要望を集約・優先順位付けを行い、日本の開発チームと開発スケジュールを調整 ※ご経験・英語力によっては海外顧客へのCS業務・海外出張の可能性もございます ～将来的にお任せしたいこと～ ■グローバルビジネス本部（セールス、カスタマーサクセス、マーケティング）全体の業務オペレーション／プロセス改善及び戦略立案業務 ・各種データ分析基盤の整備 ・事業モニタリングや経営へのレポーティングの精度向上 ・カスタマーサクセスやカスタマーサポート領域におけるテックタッチ施策の推進 ・MAツール等のメール施策を通して見込み顧客や受注顧客のエンゲージメント向上 ・上記施策の実施に必要なシステムの検討・導入プロジェクトの推進 【求める人物像／将来的なキャリアローテーション】 アルダグラムのMissionVisionに共感いただいたうえで、将来的にはグローバルだけではなく日本を含めたアルダグラム全体の事業企画のマネジメント/事業責任者まで経験いただける可能性がございます。 会社として、「この事業のここしかできない」という人材ではなく、会社の描く未来の実現に向けて、自身の力を最大限発揮していただける方を求めております。 【変更範囲】 当社における各種業務全般

【About Aldagram】 https://poised-ceres-9a8.notion.site/English-ver-Aldagram-Company-Description-eb5499b3b12e40a48105114054c32db1 ------------------------------------------------------------------------------- 【About our Company】 Aldagram is a fast-pace growing company founded in 2019. We provide a SaaS solution called “KANNA” which is the project management software for the desk-less industries such as construction, manufacturing, installation, repair and maintenance. Since the launch of the product in 2020, more than 40,000 companies in 70 countries have registered with KANNA and we have national customers in Japan, Asia, and the Middle east. ------------------------------------------------------------------------------- 【Responsibilities】 ・Ensure smooth operation of office management function. ・Maintain a positive and professional working environment in partnership ・Develop and maintain office-related policies and procedures in line with local legislation and company standards. ・Monitor office equipment service agreements, ensuring timely renewal and rate negotiation . ・ Propose relevant programs for organizational development in the Office Admin area. ・Manage and administer corporate credit card-related matters. ■Payroll Management ・ Process monthly payroll in accordance with employment agreements and Ministry of Labor requirements. ・ Communicate with banking partners and seek internal approval for transactions. ■Compliance & Reporting ・ Maintain employee records confidentially in compliance with privacy laws. ・ Ensure accurate reporting for internal/external audits. ・ Financial Management (AP/AR): 　　└・ Issue and manage invoices. 　　└・ Confirm and record incoming payments. 　　└・Manage payments. 　　└・Check the financial statements written by the tax accountant. 　　└・Prepare monthly, quarterly, and annual financial reports. 　　└・Communication and reporting with the Accounting and General Affairs Departments in Japan ■Labor Management ・Manage employee attendance. ・Handle payroll calculation and social insurance procedures. ・ Oversee onboarding of new employees and offboarding of departing employees. ・Ensure compliance with labor laws. ■Liaison with Relevant Authorities ・Prepare and submit reports in accordance with laws and regulations. ・Maintain regular communication and coordination with relevant authorities. ・Handle various permit applications and renewals. ■Other Responsibilities ・Manage internal communication systems. ・Coordinate with external vendors for security, cleaning, and other services.

【About Aldagram】 Aldagram Inc. (https://aldagram.com/en/) We are a fast-growing, Japan-based SaaS startup offering the cloud-based project management app “KANNA.” Our mission is “Unlock Your Value.” We operate in over 70 countries, serving non-desk industries such as construction, manufacturing, and real estate. Having raised over 20 million USD to date, we are expanding aggressively in Southeast Asia, with Thailand as a key market. Learn more about us here: https://poised-ceres-9a8.notion.site/About-Aldagram-Entrance-book-eb5499b3b12e40a48105114054c32db1 --------------------------------------- 【ROLE OVERVIEW】 We’re looking for a Country Manager Candidate (CMC) in Thailand to spearhead the expansion of our flagship product, KANNA. This is a unique opportunity for a sales-driven leader with an entrepreneurial spirit to build our business in Thailand, Vietnam, Laos, Cambodia, and Myanmar. You will initially be hired as a CMC and, upon achieving key performance milestones, promoted to Country Manager with full oversight of these markets and local teams. ◼︎Key Highlights ・Sales-Focused Leadership: Drive top-line revenue growth by winning new enterprise clients in multiple countries. ・Strategic Ownership: Devise and execute go-to-market strategies, establish partnerships, and build local operations across Thailand, Vietnam, Laos, Cambodia, and Myanmar. ・Team Building: Recruit, develop, and lead the local sales and marketing teams. ・Performance Marketing: Leverage performance marketing strategies in collaboration with marketing specialists to ensure rapid product adoption. ・Career Advancement: Formal promotion to Country Manager once performance metrics are met. ・Attractive Compensation: ~250,000 THB/month base salary + performance bonuses + stock options. 【RESPONSIBILITIES】 1. Sales Growth & Targets ・Own sales quotas for Thailand, Vietnam, Laos, Cambodia, and Myanmar, driving aggressive new business acquisition for KANNA across these markets. ・Develop a robust sales pipeline, nurture leads, and close deals with enterprise-level customers in industries such as construction, manufacturing, medical, telecommunication, energy, and real estate. ・Formulate and execute strategies to meet or exceed quarterly and annual revenue targets. 2. Market Strategy & Execution ・Build and implement go-to-market plans aligned with Aldagram HQ objectives, ensuring rapid adoption of KANNA in each target country. ・Analyze market trends and competitor activities; continuously adapt tactics to maintain a competitive edge in multiple territories. 3. Business Development Development & Partnerships Identify and secure strategic partnerships, channel relationships, and reseller networks to maximize market penetration across all five countries. Collaborate with local industry associations, attend relevant events, and represent KANNA to elevate brand visibility. 4. Team Recruitment & Leadership ・As the business scales, recruit, onboard, and manage sales teams in Thailand, Vietnam, Laos, Cambodia, and Myanmar. ・Provide guidance, mentoring, and performance management to ensure the success of each local team. ・Foster a high-performance culture that reflects Aldagram’s mission and values. 5. Operational & Financial Oversight ・Oversee local budgets, forecasts, and resource allocation in collaboration with Aldagram headquarters. ・Ensure compliance with local regulations, manage office operations (Bangkok opening planned in 2023), and coordinate with global support teams (finance, legal, HR). 6. Reporting & Analytics ・Track key performance metrics (e.g., MRR, ARR, pipeline coverage), providing regular updates to senior leadership. ・Use data-driven insights to refine sales strategies and forecast revenue accurately. 7. Customer Success & Relationship Management ・Work closely with clients and internal teams to ensure long-term customer satisfaction and success. ・Collaborate with Customer Success, Marketing, and Product teams to tailor KANNA’s solutions to local market needs. 8. Performance Marketing & Strategy Development ・Leverage performance marketing in collaboration with marketing specialists to drive user acquisition and brand awareness across all territories. ・Manage, analyze, and refine marketing strategies based on feedback and performance data to optimize ROI. ・Coordinate marketing efforts, share market insights, and co-develop campaigns that resonate with local audiences. 9. Promotion to Country Manager ・Achieve defined revenue and operational milestones during the CMC phase. ・Upon meeting performance targets, you will be promoted to Country Manager with broader scope, increased compensation, and full responsibility for Thailand, Vietnam, Laos, Cambodia, and Myanmar. ---------------------------------- WHY JOIN ALDAGRAM? ・High Growth Opportunity: Shape the future of a global SaaS product, “KANNA,” across multiple Southeast Asian markets. ・Impactful Role: Act as a founding member of local operations with significant autonomy. ・Global Reach: Work with an international team serving clients in 70+ countries. ・Career Advancement: Achieve performance targets and get promoted to Country Manager, leading business strategy in the region. ・Mission-Driven Culture: We aim to “Unlock Your Value.” Be a catalyst in transforming traditional industries with technology.

【About Aldagram】 https://poised-ceres-9a8.notion.site/About-Aldagram-Entrance-book-eb5499b3b12e40a48105114054c32db1 --------------------------------------- 【Background】 Aldagram Co., Ltd. (https://aldagram.com/en/) is a leading Japanese startup founded in 2019 with the mission "Unlocking Your Value". We offer "KANNA," a Software as a Service (SaaS) project management application that revolutionizes productivity, with a particular emphasis on non-desk workers across various industries such as manufacturing, construction, real estate, and more. Our global expansion journey commenced in July 2022, with a primary focus on the Asian market.We are actively seeking individuals who are passionate about contributing to the South-East Asia growing economy. 【About our product 'KANNA'】 English version released in July, Thai version in November, Spanish version in December 2022. We have already expanded our business to more than 10 countries globally. As Aldagram continues to grow, we are looking for a talent to lead the Sales for our overseas customers. --------------------------------------- 【Responsibilities】 As a Customer Success Manager (CSM), you’ll be in charge of mainly “enterprise” customers to understand their operations, help them customize KANNA, and work with them to implement KANNA smoothly. You will be accountable for enhancing customer operational efficiency by regularly engaging with customers, providing advice, and tracking customer health scores. Client coverage mainly in English speaking countries. Initial Roles (CSM) ・Develop and maintain strategic business relationships with our customers. ・Guide customers along their journey to get the most out of their investment in KANNA by advising them through the onboarding, adoption, renewal, and expansion phases of the customer lifecycle ・Identifying opportunities for upselling and cross-selling within our existing customer base, and collaborating with the sales team to capitalize on these opportunities. ・Tracking and analyzing customer usage patterns to identify potential issues and proactively address them. ・Working closely with sales, marketing, and product teams to ensure our customers have a seamless experience with our products and services.