Micoworks株式会社の

TECH-INFRA-01. Bilingual SRE (Site Reliability Engineering)_Tokyo Devの求人

募集概要

You will play a critical role in ensuring the reliability, availability, performance, and scalability of our infrastructure and services. Working closely with development teams, you will help achieve both system stability and a rapid release cycle. Our company has established a global development structure, accelerating collaboration among engineers based in Japan, India, and the Philippines. Within this environment, bilingual (Japanese and English) SREs serve an essential role, acting as a bridge between teams. ▪️Roles and Responsibilities - Design, build, and operate cloud infrastructure. - Plan and drive cost optimization and efficiency improvements for cloud resources. - Improve operational efficiency through the development and implementation of automation tools. - Define and measure Service Level Objectives (SLOs) and Service Level Indicators (SLIs). - Monitor systems, configure alerts, and manage and continuously improve incident response. - Manage incident resolution and conduct post-mortem analyses. - Perform capacity planning and performance tuning. - Develop and enhance CI/CD pipelines. - Manage identity and access for development tools. ▪️Organizational Structure You will be assigned to the SRE / Infrastructure team within the Innovation & Engineering Division. The SRE / Infrastructure team currently consists of 8 members and handles SRE/Infrastructure tasks across multiple products, primarily focusing on "MicoCloud". ▪️Career Path Opportunities You will begin by handling SRE responsibilities or serving as an SRE lead for a single product. Depending on your preferences, you may then choose to specialize further in the SRE domain or pursue a management role within the SRE team. Given our rapid organizational growth, there are ample opportunities for career advancement into management positions. <The Appeal of Micoworks> Micoworks has set an ambitious goal: to become No. 1 in Asia by 2030, with a clear vision for global expansion. Achieving this goal requires tackling numerous challenges and overcoming obstacles. We provide an environment where you can fully leverage your skills and experience. At Micoworks, everyone is encouraged to take ownership and lead, making our culture of individual initiative and empowerment one of our greatest strengths. < Our Service > - MicoCloud offers a platform that supports B2C businesses by managing customer information and facilitating communication via a messaging platform. - By collecting and analyzing customer data as 1st-party data, the platform enables personalized communication and information delivery, fostering customer loyalty and driving revenue growth for businesses. - Currently, MicoCloud not only supports customer acquisition and engagement as a marketing tool but also enhances one-on-one communication quality post-acquisition, contributing to the maximization of LTV (Lifetime Value). - The platform extends beyond messaging to embrace a multi-channel strategy. With "Vision2030," we aim to become "Asia’s No.1 Brand Empowerment Company," driving business development with a focus on the global market. < Challenges We Address > - Leadership in the Conversational Commerce MarketIn the rapidly growing conversational commerce (C-commerce) market, especially in Asia, MicoCloud is striving to become the leading solution. - Effective results in C-commerce require more than scattershot strategies. By unifying, analyzing, and improving communication between businesses and consumers, MicoCloud enables businesses to optimize their online marketing efforts on an individualized level. - Streamlining Marketing OperationsMany marketing professionals struggle to dedicate time to strategic tasks due to the burden of daily operations. - By improving operational efficiency through MicoCloud, we aim to create a world where businesses can focus on creative work while providing consumers with more enjoyable and seamless purchasing experiences. < The Appeal of Working at Micoworks > ◼︎ A "Growing Market × Growing Company" - The C-commerce market boasts a global scale of nearly 30 trillion yen, with projections suggesting it will surpass the e-commerce market in some countries by 2025. - Achieved 500% business growth in just two years in the marketing SaaS domain. Secured a total of 6.3 billion yen in funding (Series B: 3.5 billion yen). - Established the No.1 position in LINE marketing within Japan. ◼︎ A Customer-Centric Approach - Our mission is to expand possibilities for all businesses and create a future where brands and consumers lead richer lives. - The culture of "WOW THE CUSTOMER" reflects our commitment to addressing customers’ true challenges and delivering results that exceed expectations. ◼︎ The People You Work With - Our leadership and team embody an "OPEN MIND" approach, fostering open and inclusive communication across all levels. - Driven by a strong "ALL FOR ONE" spirit, team members work closely together, both internally and externally, with a "Giver Mindset" at the core of our collaboration. - Surrounded by highly motivated colleagues, you’ll find daily inspiration and opportunities for personal and professional growth. ◆Summary of Micoworks Information◆ Company Overview (Entrance Book) - https://micoworks.page.link/entrance-book_biz - https://speakerdeck.com/micoworks/micoworkszhu-shi-hui-she-cai-yong-zi-liao --Employee Interviews - Yamada (CEO) ：https://note.com/micoworks/n/n3655e51fce61 - Yaegashi (COO)：https://note.com/micoworks/n/n6b94e38f8427 - Ogoshi (VPoP) ：https://www.evange.jp/articles/ogoshi-takahiro - Komahara (Director of Engineering)：https://note.com/micoworks/n/n135416ca8469 -People Working at Micoworks：https://note.com/micoworks/m/m0bfd9da02e11 --Our tech stack The technology stack may vary slightly depending on the product involved. [MicoCloud] - Web backend: TypeScript (Nest.js), React - Web front end: TypeScript (Next.js), Chakra UI - Databases: TiDB, Aurora MySQL, DynamoDB, MemoryDB for Redis, Snowflake - Common Infrastructure Infrastructure: AWS (Cognito, EC2, ECS, Route53, Lambda, Kinesis Data Stream, Kinesis Firehose, SQS, SES, Elasticache, RDS, CloudWatch, IAM, Audit, APIGateway CodeDeploy), IaC (Terraform, AWS CDK) - Middleware: Nginx, Supervisor Monitoring: NewRelic, Sentry, AWS (CloudWatch) - Data analysis: BigQuery, Google Data Studio, Google Analytics, Metabase, Trocco - Environment construction: Docker - CI: GitHub Actions, Amplify Hosting - CDN: Cloud Front - Source code management: GitHub - Communication: Google Meet, Slack, Notion, Redmine, Jira, ClickUp