Global の求人一覧 - 株式会社LegalOn Technologies
BRO-71-Customer Success Specialist - Governance product (GovernOn)
LegalOn Technologies, Inc. is a global “Legal AI” company that combines advanced AI capabilities with deep legal and contract expertise.Since its founding in 2017, LegalOn Technologies has focused on developing AI-powered legal services.
Currently, under the brand “LegalOn: World Leading Legal AI,” the company is expanding its offerings worldwide.As of January 2026, more than 8,000 companies globally have implemented our products.
Also, we are expanding our business domains and providing offerings such as the next-generation governance platform “GovernOn.”Leveraging cutting-edge technologies such as large language models (LLMs) and AI agents, LegalOn develops domain-specific AI products and provides tailored solutions that help clients transform and accelerate their businesses.###Role Summary:As a Customer Success Specialist for our Governance product (GovernOn), you will work closely with our clients to help them adopt and fully capture the value of our platform. You will lead the onboarding and initial setup for new customers, provide a tailored consultation support for customers to solve their pains in governance, and manage the relation with customers as they ensure successful adoption of the GovernOn platform. Leveraging your legal expertise and understanding of corporate law practices, you will work closely with in-house legal teams - most often General Counsel, Corporate Secretaries, General Affairs department, and their supporting teams - you will help clients accurately map governance data, optimize workflows, and unlock the full value of our platform. You will collaborate with our Customer Success, Product, and Sales teams to deliver a seamless client experience, expand client relationships, and contribute to the growth of our Governance business.Work ResponsibilitiesDeep Understanding of Corporate Documents and Good Understanding of Governance PracticeClearly understand the client’s governance structure and workflows based on the governance workflow knowledge.Interpret and extract legally relevant data from corporate documents (company registrar documents, ) and map it accurately into the GovernOn platform.Provide practically informed guidance that builds client trust and supports long-term partnership.Client Onboarding and ImplementationLead onboarding projects for new enterprise clients, ensuring a structured, efficient, and timely implementation.Design onboarding plans, coordinate stakeholders, and deliver training that accelerates product adoption.Ensure the solution configuration aligns with each client’s corporate structure and governance practice.Customer Success and Relationship ManagementSupport clients throughout their lifecycle with proactive check-ins, responsive communication, and issue resolution.Drive product usage, deepen engagement, and promote best practices to maximize client value.Organize webinars, workshops, and training sessions to educate client teams and strengthen retention.Growth and ExpansionIdentify upsell opportunities within existing accounts and partner with Sales where needed to expand usage or introduce additional services.Collaboration and Process ImprovementCollaborate with Product to communicate client needs and suggest enhancements that improve platform usability and compliance.Partner with Sales, to ensure unified, high-quality client outcomes throughout implementation and support.Identify processes suitable for automation and help implement workflow improvements across CRM and internal systems.
DEM-11-Engineering Manager - LegalOn
LegalOn Technologies is a global leader in legal AI solutions, trusted by more than 8,000 companies and law firms worldwide. The company empowers legal teams to review and negotiate contracts faster, with greater accuracy and confidence. Operating across Japan, the United States, and Europe, LegalOn is the first AI company from Japan to surpass ¥10 billion in annual recurring revenue (ARR) and has raised over $200M from leading investors including SoftBank and Goldman Sachs. It also has one of the largest and most global AI teams of any startups in Japan. In 2025, LegalOn achieved its first M&A by welcoming Germany's Fides Technology into the group, further accelerating global expansion. LegalOn combines LLMs, intelligent Agents and intelligent AI-driven workflows. Beyond legal, the company now offers specialized AI solutions including "CorporateOn," "CXOn," and "DealOn" to support diverse business domains requiring high expertise. In partnership with OpenAI, the company is redefining the legal AI landscape and developing innovative solutions for the future of professional work.For more details about our company, products, and development organization:
https://legalforce-recruit.notion.site/LegalOn-Technologies-Candidate-Handbook-17d82a58637480d2836ae138e5b5ee95Key ResponsibilitiesThe Engineering Manager for this position will be part of a development team of approximately 10 engineers and will be responsible for the delivery of product feature development. You will have the authority and responsibility to drive projects within the team, including managing development progress, overseeing tasks, and assigning team members as needed.You will also work closely with the Product Manager to organize and refine product requirements from both a user and an engineering perspective, and to derive the most appropriate solutions. While the role is primarily focused on project management, you are expected to be actively involved in product-related decision-making, system functionality design, and architecture design. This is a critical position that plays a key role in driving the growth of the product.Relationship with the Product Manager (PdM)
While the Product Manager is primarily responsible for defining what to build, the Engineering Manager is responsible for determining and delivering how to build it. The two roles are expected to work in close collaboration to align on the product development direction and ensure it is clearly communicated and executed within the team.What Mission and Challenges You’ll Take OnTake ownership of the development team’s feature delivery,
ensuring customer value is delivered and directly contributing
to the product’s growth.Support and guide the development team and its members as needed, fostering both team growth and individual growth.What You’ll DoPut customer perspective first and execute improvement initiatives to increase delivered value, based on multiple objective metrics.Lead the development team as the owner of feature delivery, ensuring effective project management through task planning, progress tracking, and team assignment.Collaborate with U.S.-based product teams and a wide range of domestic stakeholders, including Product Managers, UX Designers, and Tech Leads, to discuss and evaluate product direction and feasibility.Facilitate discussions with engineers to address on-the-ground technical challenges and drive effective problem-solving.Define and lead the execution of the development roadmap, balancing feature development, technical debt reduction, and long-term technical investment.Remove obstacles for the development team, create an environment where engineers can focus on development, and maximize overall team performance.Develop team members through on-the-job training, 1-on-1 meetings, and regular retrospectives.Support line management activities, including performance evaluation and hiring, in collaboration with relevant stakeholders.
DZAI-31-AI Engineer - DealOn
LegalOn Technologies is a global leader in legal AI solutions, trusted by more than 8,000 companies and law firms worldwide. The company empowers legal teams to review and negotiate contracts faster, with greater accuracy and confidence. Operating across Japan, the United States, and Europe, LegalOn is the first AI company from Japan to surpass ¥10 billion in annual recurring revenue (ARR) and has raised over $200M from leading investors including SoftBank and Goldman Sachs. It also has one of the largest and most global AI teams of any startups in Japan. In 2025, LegalOn achieved its first M&A by welcoming Germany's Fides Technology into the group, further accelerating global expansion. LegalOn combines LLMs, intelligent Agents and intelligent AI-driven workflows. Beyond legal, the company now offers specialized AI solutions including "CorporateOn," "CXOn," and "DealOn" to support diverse business domains requiring high expertise. In partnership with OpenAI, the company is redefining the legal AI landscape and developing innovative solutions for the future of professional work.For more details about our company, products, and development organization:
https://legalforce-recruit.notion.site/LegalOn-Technologies-Candidate-Handbook-17d82a58637480d2836ae138e5b5ee95What Mission and Challenges You’ll Take OnOwn the design, development, and operation of AI-native features centered on RAG, LLMs, and AI agents, going beyond model implementation to deeply integrate with UI/UX and business workflows to deliver truly usable AI experiencesLead end-to-end decision-making across model selection, inference architecture, RAG design, and agent design based on specific use cases, balancing both quality and speedDesign and implement robust operational frameworks—including evaluation, monitoring, logging, and cost optimization—to continuously improve and maintain a reliable and trustworthy AI experienceWhat You’ll DoDesign and implement highly reliable agent-based LLM workflows for production environmentsBuild execution infrastructure for AI agents by integrating with external services and internal APIsEvaluate and select appropriate external models, frameworks, and services based on use case fitTranslate user needs into concrete requirements through stakeholder discussions, and collaborate cross-functionally to design optimal agent-based solutionsEstablish testing frameworks and monitoring systems to evaluate agent performance, and visualize key metricsDefine development processes and quality standards through code reviews and comprehensive documentationIdentify and address technical challenges to ensure the accuracy, reliability, performance, and scalability of AI systems, driving continuous improvement
DZSA-01-Software Engineer - Search
LegalOn Technologies is a global leader in legal AI solutions, trusted by more than 8,000 companies and law firms worldwide. The company empowers legal teams to review and negotiate contracts faster, with greater accuracy and confidence. Operating across Japan, the United States, and Europe, LegalOn is the first AI company from Japan to surpass ¥10 billion in annual recurring revenue (ARR) and has raised over $200M from leading investors including SoftBank and Goldman Sachs. It also has one of the largest and most global AI teams of any startups in Japan. In 2025, LegalOn achieved its first M&A by welcoming Germany's Fides Technology into the group, further accelerating global expansion. LegalOn combines LLMs, intelligent Agents and intelligent AI-driven workflows. Beyond legal, the company now offers specialized AI solutions including "CorporateOn," "CXOn," and "DealOn" to support diverse business domains requiring high expertise. In partnership with OpenAI, the company is redefining the legal AI landscape and developing innovative solutions for the future of professional work.For more details about our company, products, and development organization:
https://legalforce-recruit.notion.site/LegalOn-Technologies-Candidate-Handbook-17d82a58637480d2836ae138e5b5ee95Key ResponsibilitiesLegalOn Technologies is a leading company in AI product development, and our search and recommendation platform is one of the most important, mission-critical systems behind the products we deliver.
In particular, as search has become increasingly essential in recent years as a key enabling technology that expands the capabilities of LLM-powered applications, we are looking for a Software Engineer with a strong passion for technology.In this role, you will contribute to the development of our global product “LegalOn” as an engineer with deep expertise in search and recommendation, tackling complex challenges and helping evolve the product into a technically advanced and refined experience for users.What Mission and Challenges You’ll Take OnCollaborate with product managers to explore various possibilities for what features to deliver to customers.Follow the direction set by the Tech Lead or Project Leader, break down development tasks, and execute the development plan. For smaller projects or sub-projects, take on the role of project leader, creating a practical development plan for delivery and taking responsibility for its execution.What You’ll DoDesign, build, and deliver a wide range of search, recommendation, and Agent features/APIs.Implement functional extensions such as integration between our products and search/recommendation features.Proactively maintain and operate search and recommendation features/APIs.Collaborate with team members and other teams to investigate search/recommendation accuracy issues in production systems, establish quantitative evaluation metrics, and drive improvements.
DZSA-02-Senior Software Engineer - Search
LegalOn Technologies is a global leader in legal AI solutions, trusted by more than 8,000 companies and law firms worldwide. The company empowers legal teams to review and negotiate contracts faster, with greater accuracy and confidence. Operating across Japan, the United States, and Europe, LegalOn is the first AI company from Japan to surpass ¥10 billion in annual recurring revenue (ARR) and has raised over $200M from leading investors including SoftBank and Goldman Sachs. It also has one of the largest and most global AI teams of any startups in Japan. In 2025, LegalOn achieved its first M&A by welcoming Germany's Fides Technology into the group, further accelerating global expansion. LegalOn combines LLMs, intelligent Agents and intelligent AI-driven workflows. Beyond legal, the company now offers specialized AI solutions including "CorporateOn," "CXOn," and "DealOn" to support diverse business domains requiring high expertise. In partnership with OpenAI, the company is redefining the legal AI landscape and developing innovative solutions for the future of professional work.For more details about our company, products, and development organization:
https://legalforce-recruit.notion.site/LegalOn-Technologies-Candidate-Handbook-17d82a58637480d2836ae138e5b5ee95Key ResponsibilitiesLegalOn Technologies is a leading company in AI product development, and our search and recommendation platform is one of the most important, mission-critical systems behind the products we deliver.
In particular, as search has become increasingly essential in recent years as a key enabling technology that expands the capabilities of LLM-powered applications, we are looking for a Senior Software Engineer who has a strong passion for technologies in this domain and is well-versed in software engineering.In this role, as a Senior Software Engineer, you will take significant responsibility for designing, developing, and improving how search and recommendation features are integrated into our products. You will develop a deep understanding of how users leverage these capabilities within the product experience, and proactively take ownership not only of search and recommendation but also of broader product development. You will solve complex challenges to deliver the best possible experience for our users.What Mission and Challenges You’ll Take OnCollaborate with product managers to explore what exciting features we would deliver to our customers, understanding how search and recommendation capabilities fit into the broader product experience, make a practical plan about how the work should be done, and take responsibility for the delivery.Contribute to product development beyond search and recommendation when needed, applying your engineering expertise to improve the overall user experience.Mentor team members to help design software systems in sustainable/maintainable ways.What You’ll DoDesign, build, and deliver a wide range of search, recommendation, and Agent features/APIs.Enhance functionalities such as integrating LLM-powered applications with search/recommendation features.Proactively maintain and operate search and recommendation features/APIs.Collaborate with team members and other teams to investigate performance and accuracy issues in search, recommendation, and Agent systems in production environments, establish quantitative evaluation metrics, and drive improvements.Develop a deep understanding of how users interact with search and recommendation features within the product, and contribute to adjacent product areas to ensure a cohesive user experience.