Product Manager

■About mond

If Patreon is for memberships and Substack is for newsletters, Mond is the platform for the Economy of Expertise.

We’ve built the "Quora meets Patreon" of the creator world—a space where deep, Q&A-driven conversations generate real value. After achieving massive PMF with 16M MAUs in Japan, we will rebuild the mond experience from the ground up to lead the US creator economy.

■Mission

As a Product Manager, you will drive product growth in global markets including the United States and Japan. From understanding business objectives and market needs to defining requirements for development projects, you will lead the creation of valuable products. In the short term, your mission will be to expand the SNS as a question box service, including leading improvements to payment, point features, and moderation.

■Responsibilities

• Establish product OKRs and Epics to achieve business KPIs

• Conduct market research, competitive analysis, and user needs assessment to design mobile and web platform concepts

• Define Customer Journey Maps, user stories, and wireframes as a global platform

• Execute rapid PDCA cycles with the development team

• Collaborate efficiently with engineering, design, marketing, and business development teams in Japan

• Drive operational excellence by proactively integrating AI tools into daily workflows to increase efficiency and output quality.

• Build the product together with the Founder & CEO

Required Qualifications

• 3+ years of product management experience with B2C or C2C web and mobile products.
• Experience in operating and managing analytics dashboards utilizing SQL.
• Experience integrating the latest technologies, such as AI Agents, into products or operations.
• Business-level proficiency in both English and Japanese (including reading and writing).
• Exceptional communication skills for both internal and external stakeholders, combined with strong leadership, strategic thinking, and problem-solving abilities.
• Experience in designing and operating reward systems, including payment processing and loyalty point programs.

Preferred Qualifications

• Product management experience on platforms handling User-Generated Content (UGC), such as community services, social media, or creator economy platforms.
• Experience operating web applications on cloud infrastructure, such as GCP or AWS.
• Experience building and operating systems for automated moderation and recommendations.
• Knowledge of data privacy regulations (e.g., CCPA).
• Experience in product management across multi-country/global markets.
• Experience driving initiatives to reduce and resolve technical debt.