株式会社Spider Labs の全ての求人一覧

【募集背景】 国内セールス本部において、Key AccountのLTV最大化と複雑化する商談の成功確率を組織として高めることが急務となっています。 本ポジションは、Key Account Growth（戦略的深耕・LTV最大化） / Complex Deal Management（複雑商談の統括） の実行責任に加え、 アカウントマネジメント組織のマネジメント・育成を通じて、持続的な売上成長を生み出すプレイングマネージャーです。 重要顧客の成長戦略とチーム成果の両立を担っていただきます。 【ミッション（Mission）】 - Key AccountのLTV最大化と、複雑商談を勝ち切れる組織づくり - 大手・重要顧客における中長期のアカウント成長戦略を描き、売上・継続・拡大を実現する - 複数部署・複数ステークホルダーを巻き込むComplex Dealを主導し、合意形成をリードする - 個人依存ではなく、チームとして再現性あるアカウントマネジメント力を構築する 【役割と責任（Roles & Responsibilities）】 1. Key Account Growth（戦略的深耕・LTV最大化） - 大手・重要顧客（Key Account）に対する中長期のアカウントプラン策定・実行 - 事業課題・組織構造を踏まえたアップセル／クロスセル戦略の設計 - CS・プロダクト・開発と連携し、顧客成功を起点としたExpansionを創出 - 担当アカウントおよびチーム全体の売上・LTV目標に責任を持つ 2. Complex Deal Management（複雑商談の統括） - 複数部署・複数決裁者が関与する商談における全体設計・進行管理 - 顧客・社内（CS／開発／PdM／代理店等）の利害を整理し、合意形成をリード - 商談停滞・リスク案件へのエスカレーション対応および最終クロージング支援 - 大型・難易度の高い案件における「勝ちパターン」の言語化・型化 3. People Management（組織マネジメント・育成） - アカウントマネジメントメンバーの目標設計・進捗管理・評価 - 案件レビューを通じた商談設計力・提案力の底上げ - メンバーの強み・課題に応じた育成、役割アサインの最適化 - チームとしてのKPI（売上、LTV、解約率、アップセル率等）のマネジメント - 属人化しがちなKey Account / Complex Deal対応のナレッジ化・仕組み化 4. クロスファンクション連携・事業貢献 - CSチームとの連携による「守り（活用・継続）」と「攻め（拡大）」の両立 - 顧客VoCを構造化し、プロダクト・開発へのフィードバックを主導 - 国内セールス本部全体のアカウンタビリティ向上に向けた改善提案

ポジション概要 Spider AFでは、アドテック・アドフラウド（広告詐欺）・マーケティングテクノロジー領域における革新的なソリューションの開発に貢献してくださるプロダクトマネージャーを募集しています。このポジションは、急速に進化する業界の中で、企業のデジタル広告投資を守り、マーケティング成果を向上させる製品に携わる貴重な機会です。 プロダクトマネージャーとして、製品ロードマップの策定、クロスファンクショナルなチームとの連携、そして顧客にとっての価値創出において重要な役割を担っていただきます。製品開発のライフサイクル全体（リサーチ、要件定義、機能開発、改善）を管理していただきます。 About the Role Spider AF is seeking a Product Manager to join our growing team and contribute to the development of innovative solutions in the Ad Tech, Ad Fraud, and MarTech domains. This role presents an exciting opportunity to be part of a fast-evolving industry, working on products that help organizations safeguard their digital advertising investments and improve marketing performance. As a Product Manager, you will play an important role in shaping the product roadmap, collaborating with cross-functional teams, and delivering value to our customers. You will be responsible for managing the product development lifecycle, from initial research and requirement gathering to feature delivery and iteration. 主な業務内容 • プロダクト戦略の支援： 顧客ニーズ、市場動向、競合製品の継続的な調査を通じて、製品のビジョンとロードマップの策定・実行を支援 • クロスファンクショナルな連携： エンジニアリング、営業、マーケティング、カスタマーサクセスチームと密に連携し、プロダクトの企画と実行を推進 • 顧客との対話： 顧客やステークホルダーからのフィードバックを収集し、製品の意思決定やアイデアの検証に活用 • カスタマーサクセス支援： クライアントの要望に対応し、ユーザー体験の向上に向けた機会を特定 • 要件定義： 明確で簡潔な製品仕様やユーザーストーリーを作成し、ビジネス目標に沿った開発の優先順位を設定 • Go-to-Marketの調整： 製品リリース計画や社内向けのトレーニング、ドキュメント、顧客へのコミュニケーションなどの支援 • データに基づいた意思決定： プロダクトのパフォーマンスを指標や分析データで監視し、改善提案を行う Key Responsibilities Support Product Strategy: Contribute to the development and execution of the product vision and roadmap through ongoing research of customer needs, market trends, and competitor offerings. Cross-Functional Collaboration: Work closely with engineering, sales, marketing, and customer success teams to ensure the effective planning and delivery of product initiatives. Customer Engagement: Conduct interviews and gather feedback from customers and stakeholders to inform product decisions and validate new ideas. Support Customer Success: Collaborate with the Customer Success team to understand client feedback, address product-related requests, and proactively identify opportunities to improve the user experience. Requirements Definition: Create clear and concise product specifications and user stories, ensuring development priorities are aligned with business goals. Go-to-Market Coordination: Assist in planning product launches and supporting go-to-market activities, including internal enablement, documentation, and customer communications. Data-Driven Decision-Making: Monitor product performance using relevant metrics and analytics, and recommend improvements based on data insights.

Job Description Digital advertising operates at a massive scale and faces increasingly sophisticated threats. At Spider AF, we build systems that detect and prevent these threats in real time — protecting businesses and customers in production environments where reliability, performance, and security matter every day.As a Senior Software Engineer, you are a high-impact individual contributor responsible for solving meaningful customer problems through secure, scalable software. You take end-to-end ownership of complex initiatives — from understanding the problem and its customer impact, through design and implementation, to validation in production and real-world adoption, much beyond writing high-quality code.Because our systems operate in live production environments where engineering decisions directly affect real customers, we hold a high bar for engineering excellence - including code quality, system design, security, reliability, and operational maturity - and consider these baseline expectations for the role. Meeting this bar is necessary, but not sufficient. Senior engineers are evaluated on the outcomes their work creates for customers and the business, not just on technical sophistication. Engineering at Spider AF is deeply connected to customer outcomes. Technical decisions must balance system health with delivery speed, usability, and impact.Senior engineers are expected to exercise judgment, reason about trade-offs, and prioritize results over technical purity.You will work hands-on across the full development lifecycle, contribute to architectural discussions, and collaborate closely with product, security, and go-to-market teams. In many situations, senior engineers are expected to act as feature-level owners: clarifying ambiguous requirements, modeling solutions from the customer’s perspective, validating assumptions, and ensuring solutions work in real-world conditions.Key Responsibilities Customer & Product ImpactOwn features end-to-end, from problem understanding and solution design through release, validation, adoption, and measurable impact.Translate ambiguous customer and business needs into pragmatic, high-quality technical solutions.Make prioritization decisions by explicitly weighing customer value, risk, opportunity cost, and time-to-impact.Ensure features are usable and valuable in real-world scenarios by contributing to documentation, examples, demos, and validation with real customer data.Monitor outcomes after release and iterate based on feedback, metrics, and operational signals.Technical Execution & System QualityDesign, implement, and maintain secure, scalable, and reliable systems that operate in production environments under strict reliability and performance expectations.Solve complex technical problems hands-on, improving architecture, performance, observability, and long-term maintainability.Make sound technical decisions that balance correctness, simplicity, and future evolution while avoiding unnecessary complexity.Apply strong engineering fundamentals, including secure coding, testing, and performance optimization in production environments.Use modern development tools and practices (CI/CD, automated testing, monitoring) to improve delivery speed and quality.Collaboration, Ownership & Engineering LeadershipRaise the engineering bar through code reviews, design discussions, and collaborative problem-solving.Communicate technical concepts, trade-offs, and risks clearly to both technical and non-technical stakeholders.Take ownership of outcomes, not just tasks — proactively identifying risks, gaps, and improvement opportunities.Contribute to continuous improvement of engineering practices, workflows, and tooling with a focus on enabling impact.Model pragmatic, customer-driven engineering behavior in day-to-day work.We believe strong engineers thrive when given real ownership and clear expectations. We value engineers who believe in continuous improvement and are willing to step outside their comfort zone to improve both delivery speed and quality. Successful candidates are confident in their technical skills, pragmatic in their decision-making, and care deeply about reliability, security, and code quality — while being equally motivated by seeing their work adopted by customers and making a measurable impact. This is a low-drama, high-trust environment where ownership, clarity, and impact matter more than technical heroics.How We Define “Done”For us, success goes beyond shipping code. “Done” is a progression: released → validated → adopted → impactfulSenior engineers are expected to own features through all of these stages — from implementation and release, through real-world validation, to customer adoption and measurable impact. This includes contributing to documentation, examples, demos, instrumentation, and follow-up improvements based on customer feedback and observed usage. Engineers who consider their work complete at release time — rather than at customer adoption and measurable impact — will likely find this role frustrating.What Success Looks Like in the First 6 MonthsIn your first months, you will be expected to move beyond onboarding and begin delivering meaningful impact. While exact projects vary, a successful start typically includes: Taking ownership of a production feature and delivering it through release, validation, and early adoption.Contributing to improvements in system reliability, performance, or maintainability within an existing service.Contributing to architectural discussions and contributing thoughtful trade-offs grounded in customer and operational impact.Engaging directly with product and stakeholders to clarify requirements and validate assumptions.By the six-month mark, you should be operating with increasing autonomy, making sound decisions that balance technical quality with measurable customer value.

Spider AF is seeking an experienced Trust & Safety Data Analyst(Ad Fraud Analyst) to join our growing team and contribute to the development and execution of strategies to detect, prevent, and mitigate ad fraud. This role presents an exciting opportunity to work in the fast-evolving field of ad fraud prevention, helping businesses safeguard their digital advertising investments while ensuring marketing performance integrity. The Trust & Safety Data Analyst will play an important role in analyzing large datasets, uncovering fraudulent patterns, and collaborating with cross-functional teams to deliver cutting-edge fraud protection solutions.Key Responsibilities Fraud Detection & Prevention : Monitor ad traffic, campaigns, and user interactions to identify fraudulent activities, using advanced analytics tools and detection systems.Pattern Recognition & Data Analysis : Investigate datasets for patterns or trends that highlight potential fraud, providing actionable insights to improve fraud prevention measures.Collaboration with Engineering Team : Work closely with engineers to improve the collection, cleaning, and processing of large datasets from various advertising platforms & types of ad campaigns.Development of Detection Models: Create and implement algorithms, models, that detect and mitigate ad fraud, including machine learning (ML) methods for scalable prod-ready solutions.Cross-Functional Collaboration : Collaborate with product, engineering, sales, and customer success teams to integrate fraud prevention features into the product and ensure a seamless user experience & clarity.Reporting & Data-Driven Decision Making : Leverage metrics and analytics tools (e.g., BigQuery, SQL) to monitor fraud trends and generate reports to inform business decisions and product improvements.

世界中のマーケターが安心して挑戦できる未来を創る、日本発のサイバーセキュリティカンパニー「Spider Labs」です 。急成長中のスタートアップをバックオフィスから支え、組織の「土台」を盤石にする仲間を募集します。【私たちについて】 Spider Labsは、独自のアドテクノロジーとAIを駆使し、デジタル広告詐欺（アドフラウド）を検知・ブロックするサイバーセキュリティカンパニーです。 私たちは単なるツールベンダーではありません。「Marketing Security」という新市場を定義し、世界中のマーケターが安心して挑戦できる未来を創るカテゴリーリーダーを目指しています。【ミッション：The Office Guardian & Enabler】 総務アシスタントのミッションは、Spider Labsの急成長をバックオフィスから支え、組織の「土台」を盤石にすることです。 ただの事務作業ではなく、オフィスという空間を通じて「Global One Team」の文化を体現し、メンバーが迷いなく業務に没頭できる環境をデザインする役割を担います。仕事内容 ただの事務作業ではなく、社員が最高のパフォーマンスを発揮できる環境をデザインする役割です。オフィス・エクスペリエンス管理 オフィス環境の整備： 備品・消耗品の在庫管理および発注。常に整った、創造性を刺激するオフィス環境を維持します。 来客対応（Hospitality）： 来客時のプロフェッショナルかつ温かい対応を通じ、Spider Labsの第一印象を形作ります。 反社・与信チェック：当社マニュアル・ワークフローに従い、取引先等の反社・与信チェックの一次対応をお願いします。 契約書管理：当社マニュアル・ワークフローに従い、取引先等の契約書の一次対応をお願いします。 オンボーディング・オフボーディング：メンバーの入社時のPCセットアップや退社時の備品返却のサポートをお願いします。ヘルス＆セーフティ・オペレーション 健康診断・ストレスチェック・予防接種等の運用： 全社員が心身ともにベストコンディションで働けるよう、健診手配やストレスチェックの実施管理をスムーズに進行させます。カルチャー＆イベントサポート 社内イベントの実行支援： 東京とリスボンの架け橋となるような社内イベントや、チームの結束を高めるアクティビティのロジスティクスをサポートします。アドホック・サポート（Gap Filling） 頼まれ仕事への柔軟な対応： 急成長中のスタートアップでは、日々新しい課題が生まれます。「落ちているボール」を拾い、組織のモメンタムを止めないための多角的なサポート業務を行います。