KabuK Style Inc. の全ての求人一覧

※こちらは株式会社HafH User Success&Communitiesの求人です。 チャットでHafH（ハフ）ユーザーの旅のお困りごとを解決する 「HafHコンシェルジュ」のメンバーを募集します！ 旅のサブスクサービス「HafH」には「HafHコンシェルジュ」という カスタマーサポートがあります。 コンシェルジュは、会員であるユーザーに向けて、より良い旅の体験を 提供する役割を担っていることはもちろん、大切なパートナーである 提携施設からのお問合せやご相談に応じる「HafHの顔」となる重要な ポジションです。 お困りごとの解決だけでなく、何故その困りごとが発生しているのか根本原因を分析し、適切にプロダクト改善に繋げる役割も担っていただきます。 また、安全にプラットフォームを利用いただくための環境整備も担当いただきます。 常にユーザーファーストに考え、多くの部署と協業しながら総合的にサービス品質を高めていく部署です。 今回は、このコンシェルジュチームの成長を担ってくれる仲間を募集しています！ ＊フルリモートで働けるので、日本国内どこからでも勤務可能です！ 日本との時差が2-3時間程度であれば、日本国外からの就業も可能です（国外に居住するためのVisaサポートはありません） 【業務内容】​ ◾️会員様向けのカスタマーサポート業務です。 - チャット・メールベースでのお客様対応 - 提携ホテルからの電話（Zoom phone）による問い合わせ対応 - 業務プロセスの改善提案 - 得意分野に合わせてお任せする業務を決定 - お客様からのフィードバックを関連部署に伝える等、その他付随する業務

■Mission Build scalable frontend applications to maintain and maximize business growth by understanding the domains and implementing your technical expertise in diverse environments. ■Expectations - As a Senior Engineer - Be role model of a Software Engineer with a professional conduct and open door support policy. Mentoring should be an integral part of your demeanour. - Lead design of a system or a feature based on the extensive knowledge of the product, features, workflows and organizational matters. - Join, lead and participate in the team by taking charge of all aspects of an engineering role including delivery and the quality of work. - Take full ownership of the system such as keeping the code clean, monitoring actively and constantly trying to improve the routine standards. - As a frontend engineer - Work closely with UX/UI designers, product managers, and backend engineers to develop interactive UI experiences. - Design and define APIs with backend engineers to optimize applications. - Develop and maintain components for internal engineers to improve productivity. - Interact with customers and propose ideas of UI design improvement.

■Mission Improve productivity of the entire organization and move the business forward by taking wide range of ownership. ■Expectations As a Senior Engineer - Be role model of a Software Engineer with a professional conduct and open door support policy. Mentoring should be an integral part of your demeanour. - Lead design of a system or a feature based on the extensive knowledge of the product, features, workflows and organizational matters. - Join, lead and participate in the team by taking charge of all aspects of an engineering role including delivery and the quality of work. - Take full ownership of the system such as maintaining high availability of the system. keeping the code clean, monitoring actively and constantly trying to improve the routine standards. - Have a strong craftsmanship: An engineer should try to improve their software always, to avoid breaking the quality of the software. - Write and maintain scalable software source code with solid understanding of automated test codes, software design principles and latest language features and libraries. - Join the activities of improving software quality. As a backend engineer - Design and develop a feature with a well designed API interface by having discussions with the client (frontend and mobile) members, simple and loosely coupled module and database schema.

■Mission Support Kabuk Style in becoming a more data-driven company. ■Expectations As a junior data scientist, your responsibilities will include: * Maintaining and creating KPI dashboards. * Ensuring the accuracy and reliability of business data. * Maintaining and enhancing our data pipelines, built with dbt and Google Cloud. * Extracting data for other team members, primarily using SQL. * Conducting predictive and descriptive data analysis on our customer and inventory data, primarily using Python. * Training and evaluating machine learning models. * Tuning and evaluating large language models. We expect you to: * Be honest and transparent: Mistakes are okay; we don’t expect you to know everything. * Be creative: Bring fresh ideas to the team! * Understand the basics of the Japanese workplace: Report, communicate, and consult effectively. * Provide constructive feedback: Be frank yet professional. * “Disagree then commit”: Once a decision is made, align with the team. * Work independently: Thrive without micro-management. * Be proactive: If you don’t have tasks, consult with other members for new ones. * Ask for advice without hesitation. * Learn continuously: Build skills in data analysis, data visualization, and software engineering. * Gain business knowledge: Understand the operational context of online travel agencies.